Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 6476040
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup, Sound quality
Very nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding easy setup and works with cable remote.
I would recommend this to a friend Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have these in our living room and we love them so we bought this one for our bedroom and we love it in there too!!
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would NOT connect to our Samsung 65” TV:( Wouldn’t recognize the soundbar being plugged in. Sadly, I had to return it.
No, I would not recommend this to a friend Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all my sonos products. Fots seamlessly into the ecosystem. Great addition.
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Easy setup and audio is clear and crisp
I would recommend this to a friend Sonos Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a great product, BUT the response time from Their customer service was totally unacceptable. I spent hrs and nothing corrected our problem.. They finally booked us a level 3,phone appointment for 10 days from our call... I spent approximately 1000 dollars for a quality surround system that I have to wait 10 days to maybe get it corrected? Really no excuse for this. I returned the 2 Eco 100 speakers 2x to Best Buy as their CS Rep suggested. Still didn't work right. Then i was told Sonos was in a major update over months.. Sonos can't treat customers like this and continue to sell a product that has major flaws. I cancelled my appointment .I returned it to Best Buy,I purchased a different sound system. I am a total care member and I am not the first to complain about Sonos Update problem.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It's disheartening to hear about your experience with the Beam Gen 2 and Sonos customer service. Spending hours troubleshooting without a solution, only to be told you'd have to wait 10 days for further assistance, is incredibly frustrating—especially after investing so much in a quality surround system. Thank you for sharing your story—hopefully, we can win you over as a customer in the future. Your feedback is invaluable as we continue to make our products and services even better.
Sonos is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best! Will cure all your depression. Insta buy!
I would recommend this to a friendSonos Surround System for Family Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a birthday gift and love it! Sonos is way better than I expected!
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks so sleek in our apartment! Sound is great!
I would recommend this to a friend I love Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome value and amazing audio from TV. Connecting with HDMI eARC was super easy and coordinating with the sub!
I would recommend this to a friendDepends on what you’re looking for!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but the sound wasn’t what I was looking for.
No, I would not recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t hooked it up yet but Christmas day we’re gonna try
I would recommend this to a friend- Pros mentioned:Size, Sound quality
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! Small but powerful!! Perfect gift!!!
I would recommend this to a friend Sonos Rocks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are sound system finally went out. After research we went with Sonos and love it!
I would recommend this to a friendDifference maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Makes the difference in watching and listening to our shows.
I would recommend this to a friend- Cons mentioned:Connectivity
Good sound bar, not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t control internal tv speakers with unplugging beam sound bar. Don’t want to use sound bar 100% of time. A hassle to unplug to use internal speakers.
No, I would not recommend this to a friend Fine experience. Good products.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and friendly staff. Good choice of products.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st sound bar, and it is just what i needed. The sony one was a bit too loud .
I would recommend this to a friendGreat soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're already in the Sonos eco-system, it's a no brainer If you're not, you should seriously consider it
I would recommend this to a friendSonos
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As previously stated you can not go wrong with any Sonos products
I would recommend this to a friend