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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,619 reviews
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers own 6 speakers and 3 amps great for out doors or in doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can understand what people are saying when I’m watching TV great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You Won't Be Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st Generation of this sound bar and it is/was an absolutely fantastic sound bar. I read the reports that the 2nd generation had better voice clarity which was important to my wife. She was not disappointed. LOVE the upgrade. Bought it on sale which made it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful sales staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for gift for husband and the staff was so helpful . I know my husband is going to be so happy, Thank you to staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a Bose guy but when i experience sonos beam and its product i switch to Sonos its a different experience.love it worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    terrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but installation and customer service from Best Buy was not what it used to be. They drilled through to the wall behind and didn’t bother to tell me. The tv was crooked. No one answered when I tried to call geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, is literally great!! ,No doubt. at all,tbh!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar and brand. This one was a gift since we loved the one we bought over a year ago

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy the bigger one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, sorta. I don’t get the immersive feel of Dolby atmos. MYve my living room is too large. I’m not sure. Other wise it’s a great addition to my lg oled c2 65”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Exactly what we wanted: quiet, efficient and reliable.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for the review! We're thrilled you love your dishwasher. If you want to listen to some great music while that dishwasher is doing its thing, we hope you check out Sonos. john.milton

  • Rated 4 out of 5 stars

    good soundbar not a good speaker system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    forces you out of S1 app. missed that before purchase, put too much effort to make a mount work with my setup. If you can fit bookshelf, they are better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sono Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatility Can be used with other or same sonos equipment to enhance the listening experience. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very knowledgeable and system was easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tech could be easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products and people were very good. But since products no longer come with any manuals, we have to find our way on-line and we need more "hand holding" than we got. But I'm older now so that must be my fault.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buying it was easy.. installing not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will suffice... I'd hoped it would do a better job enhancing voices. I had to call SONOS support with install and level one was NO help. Level two quickly helped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jackpot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. Top drawer pros. Couldn’t be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only work with WIFI, Couldn't set up bluetooth at all. Sound when we finally set it up was not that good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos for life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing! Never going back now and it’s sinks for life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job. good service. On time delivery and service call. Very professional Geek Club employees.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because I couldn't always hear voices in my TV real well and had to adjust the volume. This fixed that. It is nice because you can piece the system together to best suit your needs. I would recommend the sub if you like the base, especially fit movies.

    I would recommend this to a friend