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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3866 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,866 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy Sonos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar system I have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Arc and purchased this for my bedroom. The sound and dialogue are very clear. Only caveat is you need to have Sonos Sub ($750) for good bass. Since it is for bedroom, I am fine with no expensive sub and better than TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Traded in similar Bose but still unsatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficiently loud but clear, crisp dialogue somewhat missing for this hearing disabled oldie!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! We are really happy with or purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar bracket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Tucks the sound bar up next to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase, awesome product - would definitely recommend !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Underwhelming for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a playbar since the new tv could not control the volume via ir. Sound was underwhelming compared to the larger playbar. Usually would have the playbar between 10-20% volume but the beam needed to be +60% to produce the same volume. Both were paired with the Sonia sub. We have an open floor plan and i guess need the larger speakers. Replaced with the arc and love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Constantly stops connection to my tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with new SamsungTV. It disconnects all the time. Say they are working on a fix but no timeline. It’s really great when it works. Seems to be with Samsung only. We have another with a Sony and no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound , still having trouble with voice during cinema .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well for Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality with reasonable price. You won’t get better bar then this at the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Online! Horrible and non existent customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Ordered Online!! Went to store to but it and it was AGAIN a horrible customer service experience at the Davenport Iowa BestBuy! Someone please get help to that store!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sounds bar but Alexa doesn't work with Sound Bar and TV, only Sound Bar - very disappointing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound but need a sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but lack bass standalone. Pair with sonos sub and its a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar for its size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for my original SONOS PLAY:BAR. I would hav liked to have purchased the SONOS ARC but it would not fit in my entertainment center. However, the BEAM has a very good sound for its size and I love the fact I can add another subwoofer with the new app. I would definitely suggest any SONOS product if you are looking for quality sound and a seemingly unlimited access to music for your living room, bedroom, theater and entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Today’s Necessary Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality soundbar to compensate for the poor quality speakers in flat screen TVs today!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound from a small package, works well with Ikea symfonisk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OKAY FOR WIRELESS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay however I prefer a remote control ,not my phone .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almazing sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced but excellent sound. Top of the line in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Sonos products, easy to combine and operate on app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can’t figure this out!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE this product. I understood the need to supplement the TV built-in speakers but am totally disappointed in the explanation provided to my husband on how it works. Normally I can just unplug and plug back in but today his sound went out completely. I was trying to use my earbuds for an online call; all I could hear was the TV sound and couldn’t disable it until I put the airbuds into a Faraday cage. At that point I told him that was something I could not troubleshoot. I have been retired from tech support for 10+ years. Major disruption to his life as he has dementia. Told him we have other “dumb” TV’s…but that means moving furniture after his surgery this week.

    I would recommend this to a friend