Customer Ratings & Reviews

No issues with the item itself. Was just disappointed that after purchasing an open box unit $418 plus tax.......... It goes on sale brand new less than two weeks later. The only option that I given was to return it and swap it out for a new one, But then i'd have to deal with all the connectivity all over again. I think all things being fair. They should have given me a percentage back to keep my cost on an open box unit under the price of new given than it was within the 15 day window of their return policy. Ill just stick to offer up I guess next time.

I love Best Buy, And I love love my SONOS Beam. Thanks Best Buy

The bose smart speaker sounds better. I returned this for the bose.

I’m currently using this device with my SAMSUNG 8K TV

Good product. I haven't wasted my money on this product. Customer service was very professional and i really enjoyed it. I'm happy to do business with best buy at all times

It’s just ok. Nothing special. I really expected a lot more.

This Sonos Beam Gen 2 blew me away! I had been looking to replace an older Bose system and when I went down to my local Best Buy to give it a listen on Black Friday I was instantly convinced that I needed it. I bought 2 of them and paired them with 4 One SL's and now I have a great system both upstairs and downstairs. Now all I need is a couple of subs and my systems will be complete. Sonos is every bit as good as Bose and for the money you can't go wrong. Highly recommend

Easy to install, spectacular sound and fits right into the Adonis family

The picture quality is great and so is the sound through the sound bar.

my wife loves it....................................

Nice speaker system really loud and kool and stuff

Customer service focus, provided specific and very useful information. Agent very attentive, charismatic, and friendly. Made me feel valued.

This soundbar is great. Excellent, full sound in a small package. Surprisingly good bass for not having a subwoofer.

The sound bar is pretty good but not as crisp as in the store. Geek Squad techs were very nice and efficient but were not fully versed in the Beam sound bar and it’s Wi-Fi capabilities. It was not until four (4) calls to Eero and Sonos that I found out the benefits of connecting mt phone to the sound bar. I should not have had to go through all that time and effort.

Excellent product and great for my small apartment. It was a bit difficult to setup at first, especially having one of my devices connected wired. I had to by a switch box so that my network could connect to it. I took away one star for this reason.

Great sound - great speaker for the price. I would recommend.

Have multiple sonos and sonance products throughtout my house, even in my office at work. This was an aamazing addition for my bedroom.

Awesome speaker, voice enhancement is great, only problem was at Best Buy, the electronic guru told me there was no such thing as voice enhancement, good thing I did my on line research..

Overall a nice unit, would purchase again. Looks and sounds great

Such a wonderful addition to the TV...now no matter where you are in the room you can angle it for perfect viewing...How did i ever live without it? No more straining to see