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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,620 reviews
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations with this item. The best buy agent was informative

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stuck in boot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it doesn’t. After just couple months my is stuck in some boot loop, and cannot even do a factory reset to resolve it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy gave me a terrible and sad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing 5 stars, but Best Buy is horrible so I am reducing to 4.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you're paying, I was really hoping for better sound quality, but this was just alright in my experience. Also, if you want to download an app and give access to your location data and other information just to use a soundbar, this is the soundbar for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar for a smaller room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good sound for the money. I bought this for my old CX LG oled that I use to have in living room that I moved to master bedroom and does a good job and ample sound for what is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the sound bar and fix our remote were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this and all of the other Sonos products we have in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, moderate price. Good already I’ve to heavier roam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All is well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well with my Sonos sound beam from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase, sales person very knowledgeable, enjoying my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would love to see how the big Sonos would sound like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Sonos, no way Bose can beat your systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this morning and works Great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thing. Would highly recommend. Would purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Sonos purchase. Santa Claus was very generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and I would for sure buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS beam is perfect for medium sized living rooms. The soundb is immersive and crystal clear. The nighttime option is perfect for watching TV late at night and making out all the dialogue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos brand is outstanding and Best Buy's assistance was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Samsung TV because they have average at best sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it works great. It was a gift from my children.

    I would recommend this to a friend