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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,620 reviews
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple Sonos devices and this sound did not compare. Now in fairness, it was not paired with the $800 sub but for $400 I should not NEED to have a sub to get Sonos gold standard sound. Unless you are looking to install an integrated high end system…Sonos one, beam, sub, etc. there are much better options out there for a fraction of the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my sound system and I have loved it ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and great customer service. Knowledge reps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my hubby. He seems to love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was working it sounded great. Had to return it because it would disconnect from my TV every 3rd or 4th time my TV was powered up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. No problems what so ever !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a Bluetooth speaker to my Sonos system and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product sonos top tier. Have other sonos products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and great in home installation service

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Geek required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos great product if you have a relative that is a geek and get it to pair to the TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    sonos sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is louder and clearer, but it does skip sometimes and the bass seems to crack a bit. I'm not thrilled with this item. The app is not user friendly at all!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to see this work like advertised and some of the other reviewers claimed. Doesn’t matter what is I use on phone I always have to reset the whole entire thing. Junk not worth it unfortunately I’m passed my return or exchange date.. so I guess I own it now.. thanks Best Buy for this soundbar lol.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somos is always a good product love it and was worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JessMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones, and suround soundJessMax

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos sound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar works as it shoukd and install and hook up was very simple. Sound quality is amazing and works great. Would recommend this sound bar to anyone with smaller tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s Sonos. Then there’s the rest. The best for all needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this when the system I wanted was damaged in shipping. It's ok I guess.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos with another great product! Won’t get another other brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos! This is my 2nd addition i keep adding them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our second beam. The Sonos products are amazing!

    I would recommend this to a friend