Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 6476040
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos for its unmatched sound quality, ease of use, and simple setup. The soundbar's compact size, impressive bass, and Dolby Atmos capabilities are also appreciated. However, some customers have reported occasional connectivity issues, and a few find the soundbar to be somewhat expensive and would prefer it to include a physical remote.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rhung sounds amazing however they dont have enoogh bass even thr subwoofers they sell are weak so i ended uo refurning it
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sonos destroyed a good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an Arc and Beam for a little over a year now. Sonos did a massive change to their app which controls the device and now the products have audio connectivity issues. To fix this, I must re-pair everything which takes time. The sound is excellent when it works. I suggest Bose until Sonos fixes this mess.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It’s frustrating when app updates disrupt the functionality of your devices. Here’s a step-by-step guide to address the connectivity issues with your Sonos Beam Gen 2 and Arc:
Reboot Devices: Start by rebooting your Sonos Beam, Arc, and any other related devices (router, phone/tablet). Sometimes, a simple restart can resolve connectivity issues.
Update Firmware: Ensure all your Sonos devices and the Sonos app are updated to the latest firmware and software versions. Updates often fix bugs and improve performance.
Reconfigure Network Settings:
Check Wi-Fi: Make sure your Wi-Fi network is stable and the signal strength is strong where your Sonos devices are located.
Network Band: If possible, connect your Sonos devices to a 5 GHz network rather than 2.4 GHz, as it can offer better performance.
Re-pair Devices: If re-pairing is necessary:
Unpair and Reset: Remove the Beam and Arc from the Sonos app, then perform a factory reset on each device (usually done by holding down the connect button until the LED flashes orange and white).
Re-add Devices: Follow the setup instructions in the Sonos app to add them back to your system.
Check Sonos Support: Look for any known issues or ongoing fixes related to recent app changes on the Sonos support page. They might have specific instructions or workarounds for recent issues.
Contact Sonos Support: If the above steps don’t resolve the issue, reaching out to Sonos support directly is a good idea. They can provide tailored troubleshooting steps or escalate the issue if needed.
I hope this resolves your concerns and thank you for being a loyal Sonos customer!
New TV and system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had excellent service and excellent help with all of my newly purchased products. Thank you again for everything.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Love Sonos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use and setup. Sound was great out of the box
I would recommend this to a friend - Cons mentioned:Price
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bar alone is not worth the price. To get the full effect, you have to add on several pieces, which makes the system even more expensive.
No, I would not recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Works great for the price that it is
I would recommend this to a friendSonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It wasn’t the size we needed so I exchanged it for the arc.
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Easy install and sounds great. Have it in bedroom
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Sonos Beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound in a nice compact soundbar. Really packs a punch!
I would recommend this to a friend - Pros mentioned:Sound quality
Item was broken on delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received an "excellent condition" open box and unfortunately it had a rattling sound whenever bass notes were played. I kept it for 10 minutes after set up and returned it for the Arc. In hindsight I wish I held off until more new Beams were in stock as the arc is better but for my split level living room it makes little difference as I could have purchased a mini sub to go with the Beam. The rest of the frequencies were as impressive as advertised and reviewed which is why I still gave 2 stars for the quick return at the store.
I would recommend this to a friend Good sound and flexibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our existing system. The Sonos interface with the Bluetooth option is very flexible. Worth the money
I would recommend this to a friend- Cons mentioned:Connectivity
Byeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not recognize my wifi. And no I quadruple checked reset router, changed the password, reset Sonos, and everything, this thing will not recognize my wifi and connect. It's 2025 people, forget this waste of time device absolute trash and bestbuy customer service is trash.
No, I would not recommend this to a friend - Pros mentioned:Size, Sound quality
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar! Convenient size for any room. Highly recommend!
I would recommend this to a friend Great Sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sonos Beam is perfect for my apartment living room. I have it set up with a 65” LG C2 OLED. I’m very happy with my purchase.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great sound. Love this soundbar. Great quality
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Sonos bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just can’t go wrong with Sonos. Great sound and quick setup.
I would recommend this to a friend Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a soundbar for my backyard TV. After doing my research, I chose Sonos. Very pleased with my puchaee
I would recommend this to a friendSonos Beam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my doubts as this replaced a larger sound bar, but this Sonos Beam does everything I need.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, the crew in this store works so well and helped a lot, thank you
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos Beam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your like me you have been on the fence for a long time bc the Sonos line (imo) has always seemed a bit pricy . Well I can tell you first hand that they are expensive for reason! I purchased the Beam 2 and I wish I had done it sooner! This is the most impressive speaker I’ve ever had. It’s rich and immersive and requires very little space.
I would recommend this to a friend