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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,620 reviews
  • Rated 2 out of 5 stars

    It just didn't impress me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all of the other reviews I really wanted to fall in love with this soundbar, but that just didn't happen. The setup for the Beam 2 was simple enough. The min-sub was a different story. After going thru all of the steps several times it just would not connect to the Beam 2. The Beam 2 by itself sounded like a $100 soundbar. I was not impressed at all. After about 15 minutes of listening to the Beam 2 I unhooked it, put it back in the box and returned it. I just could not justify cost of the unit considering the way it sounded.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    batman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had hard time with set up,had to call sonos still having trouble with sound working on adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small Bar Hits Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar for a small space. Crystal clear sounds that pairs perfectly with the Mini Sub

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    "APP" management sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is nice. However, the bar should be longer (wider) to allow more separation of channels. The "app" to manage the soundbar is ridiculous. It should have a remote like almost all the other soundbars in this price range.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Doesn't work well with Samsung.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for just about a year, It constantly reverts back to TV sprakers, The only way to get the speaker back is to power cycle them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connecttivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lack of connectivity made it unusable, lack of service from Best Buy was even worse

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos speaker system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably need a sub woofer to go along with it for best performance!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Create a more pleasurable experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speakers. I understand what they say on the TV now . I do not have to raise the levels. The music also is very good on the sonos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well after I learn to set up your geek professional was very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy online experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box item that was described as excellent condition and thought why not save a few more dollars on top of the sale price that Sonos had on their product line. Recieved the speaker excited with anticipation and noticed right away the package was loose in a box bigger than the product size and my heart sank. Brought the package inside and opened it to see the contents therein to find the item loose with a couple pieces of bubble wrap inside that clearly didnt protect the product much at all. Numerous dings and cosmetic flaws were found on both the ends and areas arround the top of the item. Working on returning the item but things are definately not as they were in the past and im pretty disappointed with the entire experience...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos beam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but it sounded a lot louder in the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds fantastic for such a small unit! Didn’t want to spend the extra money for the Arc, and I’m very pleased with this Soundbar!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonos beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos beam works and sounds great once I collected the missing connections that weren’t shipped to me in the open box deal. Had to make a special trip back to the store a week later to get the power connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a manual giving instruction on how to use Sonos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to make adjustments so I gave 4 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small size, Big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound that is generated by this sound bar. It is full and rich. Conversational speech is clear and easily understood.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Soundbar In Every Way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect soundbar for my room. Love the sound quality and the fact that it com s in white for the design of my room is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best soundbar for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beam has many features, Dolby Atmos, etc and sounds full and detailed, yet doesn’t cost Arc money. Overall, a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. Loving this sound bar! Well worth spending a little more money to get this great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Everything I researched it to be. That's all

    I would recommend this to a friend