Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 6476040
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.
This summary was generated by AI based on customer reviews.
Nice sound no great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly less than 2 month I am having problems with the HDMI conector. Obviously no returnable anymore.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
My favorite soundbar so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried several soundbars, and this is - hands down - the best. I love the sound quality.
I would recommend this to a friend Drop the mix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply: you cannot go wrong with anything Sonos. Period.
I would recommend this to a friend- Cons mentioned:Price
Overated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just ok for tge price, install cost, operations, etc....
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your feedback on the Sonos Beam (Gen 2). We're sorry to hear that your experience didn't fully meet your expectations. We aim to provide high-quality products and a seamless user experience, so your comments are important to us. If you have any specific issues or suggestions, please feel free to share them. Our support team is here to help with any installation or operational concerns you might have.
Okay but not for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just not all that impressed for the price I've had smaller Bluetooth speaker sound just as good
No, I would not recommend this to a friend- Pros mentioned:Sound quality
No wires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing the store demo doesn’t give it the proper due. Sounds much better at home.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced a 15 year oid sound bar and the quality is better with a lower sillouhette.
I would recommend this to a friend Sonos beam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not best product from Sonos. Traded in for Sonos arc which is a much better product.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not Working with Samsung TVs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanting… Sonos Beam (Gen 2) is not working with newer Samsung TVs when using the HDMI cable. Sonos support is aware of the issue but has no update as to when a fix, if ever, will be available. Sonos Support’s work around is to use the optical cable, instead of the HDMI cable.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best tv and sound system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. Excellent combination to lg c2 tv. Best products on the market.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for a condo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beam is great for a small condo. No need to buy the Arc. It is very powerful already.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos always has amazing sound quality - love being able to airplay to the speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt think it would sound as good as it does. Impressive for this small sound bar.
I would recommend this to a friend - Pros mentioned:Ease of use
Beam me up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with my Sony but a little tricky to pair with my Sonos 1 speakers.
I would recommend this to a friend Hammering Sound- Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize what a widespread issue this was until it happened to me and I started searching it online. Beam would start making a hammering/machine gun sound at full volume out of nowhere. Sometimes while in use, other times in the middle of the night. Only way to stop it is to unplug it and it's literally painful to your ears to be in the same room when it's happeneing. Didnt stop no matter what troubleshooting I tried with support so I returned it. It has been going on for over a year, since the release of this bar and the Arc actually has a similar ongoing issue.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
sounds so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is very easy to use after set up. Setting it up is a bit difficult
I would recommend this to a friend Price Tag not reflects the sound.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is sleek, but the audio quality falls short. Given the cost, it leaves me questioning the value. Expected more for the cost.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Especially with the new tv’s that have the speakers in the rear.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Amazing sound bar and catching it on sale was the cherry on top!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bob C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, it has all the features. Was on sale, so even a better value.
I would recommend this to a friend