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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3612 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,620 reviews
  • Rated 3 out of 5 stars

    It's a sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright buy but the best. Definitely better off setting up you're own sound system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, better than Bose, work with my LG C1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds are clear and crisp. Im blown away with Sonos!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the sound quality. In fairness to the product I had it in a very large room. I returned the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I need in my Tv .is a perfect sound and style great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HDMI okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to connect WiFi. Working through app and hdmi cable . Seems to be Bluetooth option not there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy choosing this sound bar. It sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my sonos speakers. Sounds awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect to TV and the sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for gaming and for movies and it is Fantastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old speakers deliver better sound quality than the Sonos Beam. I would have to spend another $700-800 to possibly get as good sound and I am not ready to do that, so I returned the Beam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Beam Gen 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound however music separation could be better. Quality cabinet with several accessories available

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never deal with Best Buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is against Best Buy, not the speaker. Horrendous customer service. I ordered this speaker open box in excellent condition, and instead received the Sonos Ray, covered in grease. I spent hours on the phone trying to get various agents to coordinate the exchange. After several failed promises, mistakes, and experiences with unprofessionalism, weeks later I am still left soundbar-less. One agent tried to provide me with a gift card as consolation for the frustration and for the waste of time, but this request had supposedly been rejected by his supervisor. If you wanted to try to speak to a staff member at a store, you are no longer able to over the phone. I’ve left one or two bad reviews in my entire life, and felt that this experience warranted going out of my way to do so. I heard great things about this product! Save your time and buy it either in person, or from someone who’s reliable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    App issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t complete app connection with my Samsung tv. Several attempts with Sonos support failed to help and never got it working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 3 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way too expensive to not even get 3 years of usage & doesn’t even come with a remote control! I bought the stand for it too so don’t buy this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because there was no difference to my ears then the first gen that I own

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glitch in sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a bad glitch in the sound for the first 10 minutes its turned on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in store but less so at home. If you do not have an iphone you will not be able to set up sound for your space correctly. Price was OK, but not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beam not enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is just ok not great for an open room. It’s not worth the beam and the larger one is needed.

    No, I would not recommend this to a friend