Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos, particularly praising its unmatched sound quality, ease of use, and convenient size. The setup process is also considered super easy, and the design is appreciated for being slim and edgy. However, some customers have reported occasional connectivity issues, and a few feel the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,914 reviews
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos Beam Gen2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonic Beam Gen2 has a great sound, and the bass is better than expected. I don’t really notice a big jump with the addition of Dolby Atmos, but the sound is true and accurate. The setup was quick and easy, and the control through the Sonos app is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great all around

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Only had to take some time to spend connecting it and updating but once it was completed, everything was smooth sailing. Perfect for a bedroom, or even a small-medium living room. The highs are great and register very well, the speech enhancement mode is a life changer when you want to stay at lower volumes. The lows sound very great, despite me not having a subwoofer yet, this helps by being able to hit a wide range of sounds so it doesn’t so “hollow” like some other all in one soundbars I’ve had. The mids sound phenomenal, playing music, watching movies, or even playing games, the 5 channels lets me hear directional audio better than other soundbars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent speaker, the sound is crystal clear and it gets loud if you need it too! Very easy to set up. I would recommend them, they are expensive though. So we were talked into buying an “open box” one. Well it worked great for about 24 days then it totally went out. Called Sonos customer support because everything I was doing that the app recommended wasn’t working even doing a factory reset. The speaker wouldn’t even do a factory reset. So customer support tried having me do a factory reset also, I told him I already tried two times before talking to him but I’d try again. But to no avail nothing would bring the speaker back to life. So Sonos is sending me a replacement Beam Gen 2. He said it may be refurbished or it may be a brand new one, he could say. Hopefully I have better luck with the replacement speaker! I know this is a good brand so hopefully I just got a dud the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Bluetooth so that was disappointing. Sounds good, definitely recommend the subwoofer too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful and sleek Sonos sound bar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleek and modern. The sound is crystal clear and setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Big Sound Improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and a tremendous improvement in sound over the built in tv speakers. Well worth The price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar for secondary TV rooms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Beam gen2 now that is has dolby atmos. It doesnt replace the Arc but for secondary rooms it is awesome. You can also expand the ecosystem if you want to get the most out of it. Simple set up and major improvement. This is my second Sonos bar. once you get a Sonos there is no going back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one beautiful little system that I can expand as time goes on. Sound quality is great and doesn’t take up a lot of room. Great expandable sound bar! Set up for this system takes minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar it has a great sound it is like I am right there where the action is. Set up was easy. I had it up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size, Sound quality

    Rated 5 out of 5 stars

    Excellent sound, small size

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the sonos arc first but it was too large for my setup. The Beam 2 is just as good for small to medium sozed setups at half the price. Sounds great and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Futuristic sound and style.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the matching subwoofer for my husband as a gift. He was so happy. Apparently his read about this brand. I had no idea. I almost bought a Sony system for him but, the design on this device and the subwoofer were so unique and futuristic looking I loved it for him. Also the sound is phenomenal. He was so excited when I surprised him He was super excited explaining to me that we could purchase more of the Sonos speakers and they would all be in sync. You can continue adding and have sound anywhere on your property. No matter how large your property. I had no idea but that fun fact has me wanting to put more of the Sonos around the house. Is worth the buy. It’s beautiful to look at and to experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar! Easy to use once installed. The app is where you do all of the adjustments. Very simple gives great sound

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup up, fantastic sound. This is perfect for a bedroom setup or medium sized living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great! Soundbar

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! quality Soundbar it gives out awesome sounds for entertainment. Can’t wait to get the rest of the surround sound equipment. Will ecommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully in our bedroom - even without the woofer! Love that it can either run off your phone or one of your existing remotes - which you’ll have to if you have an older phone that cannot update beyond OS 16.7.14.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in expecting to buy something completely when we bought the Sonus soundbar. It sounds nice and voices are much easier to hear and understand now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Beam sound bar

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very comparable to a Bose sound system. My only gripe is the volume goes down to nothing when you pause a show for 10-15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Surprise!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Beam was recommended by the Best Buy associate when we were purchasing our new TV. Initially he showed us a sound bar system by the manufacturer of the TV. I really wanted something with quality sound without having to have several speakers spread around the room. The 5 little speakers in this sound bar appealed to me. Additionally it could be mounted under the TV and also has the capability to add more speakers if we should ever want to. The sound is excellent. We did not realize when we purchased the Sonos Beam that it had the added features of voice control and compatible with Alexa to play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sonos Beam purchased in 2 months for different rooms. Compact theater sound. Huge difference the clarity that draws you into whatever you are watching. The only drawback is that you get used to the sound quality. Spoil yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice sound, easy to use. looks sleek as well. but will likely need to get a sub

    I would recommend this to a friend