Customer Ratings & Reviews

Awesome Love it Great service Clean store Good rewards Bestbuy rocks rocks Sonos rock

I bought this for my son for his birthday and he loves it!

Beam is a Dream come true, filling out the rest to meet the minimum word requirement!

Unfortunately didn't get this product but I've heard some great things about it.

Not as great as u thought it would be, I think for the price it should be louder stronger bass,

Great experience with installation and product. Would do this again

Wish it was Bluetooth, just WiFi compatible but my WiFi is non existent in the country. Sounded great in the store though.

I bought this beam at Best Buy and love it. Everything was packed perfect

This is the best somebody can get for an apartment

Excellent sound distribution. I would like to have had a bit more volume on the sides, but this is really very acceptable. This Beam, in combination with 2 rear One speakers creates a room full of wonderful sound.

Sonos requires that that you down load their soundbar app onto your cell phone. Then the soundbar can be set up using Wi-Fi to connect to TV. Why??? Anyway, I contacted Sonos and spoke with a rep who could not down load the app either. Very frustrating. Returned the soundbar.

It do isn’t get as loud as it should even on the higher volume. Seems expensive

Nice - would get again. Works as it should........

I had a hard time setting up as i have 2 different networks and another sonis on the other network

Product broke within 30 days. Installation was excellent especially the Geek squad Best Buy replaced the product and I appreciate that. Both installation teams were excellent. Attitudes and skills superlative. Kudos Geek Squad.

Met my expectations with this item. The best buy agent was informative

My husband and I are very pleased with this additive.

I’m sure these work great but I’ve not been able to connect due to my lack of understanding and scheduling conflicts with geek squad

Great product! Works with our TV and allows us to stream music

Complete Junk! I would never purchase another "Plug In" speaker product that will not work unless you install an app that needs a username, password, my precise location, access to my WiFi, or any personal contact or location information. AFTER doing all of that it will still not connect and will not reset. There is no sound coming out of it at all. There is 1 power cord and 1 hdmi cord and I tried multiple ones. I now have a $500.00 paper weight or door stop. I have a better idea, buy something that plugs in and just works. Period. Now I get to go through an entire run around on how to fix this garbage. And since it was purchased through the Magnolia Center it is NOT covered under the Best Buy Total Geek Squad protection plan. Or at least my last purchase wasn't. In this day and age when prices on everything are sky high the last thing I need is to be ripped off buy garbage products. I don't see how I could have done anything wrong. I plugged it in (very simple) and have now been trying to get it to work for the last 2 1/2 hours. There is absolutely no one in their right mind that would say this is normal or that it works better this way. It is now 1-1-2024 and it was purchased on 9-19-2023. I should have tried to set it up right away but that should not matter at all. Any body have any suggestions on what to do next?