Customer Ratings & Reviews
- Model:
- BEAM2US1
- SKU:
- 6476040
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.
This summary was generated by AI based on customer reviews.
Most expensive not always the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality .Sound bar sent back to Sonos for replacement.
No, I would not recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sonos product to my current lineup and its great
I would recommend this to a friendBest speaker if you like good music.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had only one Sonos 5 now I can pair them two. Best ever.
I would recommend this to a friendmisleading sales info;
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was a disaster. Sales member clearly told me the sound bar could run of the desktop. Simply not true.
No, I would not recommend this to a friendtv production
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have not hooked it up yet plan to install at Christmas.
I would recommend this to a friendNot that great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was just ok and not much surround or bass. Have old style Bose 300 soundbar now and wasn’t even close to as good. Very disappointing for the price.
No, I would not recommend this to a friendSet up is hard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting this up was a pain. When we finally did, there were a few apps on the TV that wouldn’t play sounds. The HDMI cable never worked and kept getting errors that a different HDMI was interfeering, which was not true. Had to use the “no HDMI” option. Sound is okay, but the lack of remote sucks! You must use your phone to change the volume. Exchanging for a different one.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We're very sorry you had a rough time with the set up process. Sometimes there are some additional settings on the tv that have to be tampered with to make sure it's putting out the proper codec. As far as the remote, we don't include one because you can use the remote your already using with your tv! We walk you through the remote pairing process during set up or you could have gone back to add it anytime under room settings. We just have you press the volume and mute buttons a couple of times and that's it. You're set up using the remote you're already using.
No Bluetooth!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Bluetooth. How do you buy something these days that's not Bluetooth compatible? And to not be told that it's not Bluetooth compatible. Wish I I realized it before the return date has passed.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get yourself three compact speakers like the Bowers & Wilkins M1 and a good Denon sound processor instead of this soundbar. It is okay but the treble is not accurate; the surround effect is also just okay. Dedicated three compact speakers and a good Denon Atmos receiver will knock your socks off compared to this product. Not recommended
No, I would not recommend this to a friendOnly mid range sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass as expected. Treble was not as clear as I’d like it to be. Kind of disappointed.
I would recommend this to a friend- Cons mentioned:Connectivity
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is working properly. The TVs are not synced And do not turn on properly. No Wi-Fi service now
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Feel free to head over to sonos.com/support and we can help you get up and running!
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i don’t think this is user friendly and I expected better sound quality
No, I would not recommend this to a friendJust ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading all 5 star reviews, decided to purchase a Sonos Beam Gen2. The sound is not that great, I would say is just ok, definitely not as good as described in the 5 star reviews. Watched NBA game followed by watching an action movie and I'm not impressed at all. When watching the movie, sound is rather flat...Hopefully arc will be a much better experience...this one is going back to the store
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi and thank you for your review. Hopefully you haven't returned it yet, as it sounding flat is more than likely caused by the tv not sending out the correct audio codec to Beam. We can almost guarantee it! That's as simple as going into the audio settings and changing it to a better audio codec to fix. Feel free to head over to sonos.com/support if you have anymore questions or need any further help. We'd love to answer your questions.
Very Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy and certainly do not pay for them to install. Buy somewhere else.
No, I would not recommend this to a friendOk unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great but works with all my other Sonos. It’s satisfying but won’t blow anyone away
I would recommend this to a friendDon’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated to hook up Samsung tv. Frustrating.
No, I would not recommend this to a friendI returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the sound quality. It was difficult for me to set up without assistance. I returned the speaker.
No, I would not recommend this to a friendDont waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know whats so special about this. Too expensive and nothing impressive. I had better soundbars for less with better sound quality. Im ready to return it
No, I would not recommend this to a friendNot Happy with Sonos or Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound would not work. Found out after Best Buy drilled holes in my walls. Had to turn on the tv then hook up the Sonia beam every time we turned in the TV. Miserable experience all the way around. Like the Sonos Move. Returned everything else.
No, I would not recommend this to a friendBetter sound makes an awesome show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i used everyday i love it and I'll buy it again thank you
I would recommend this to a friend