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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos, particularly praising its unmatched sound quality, ease of use, and convenient size. The setup process is also considered super easy, and the design is appreciated for being slim and edgy. However, some customers have reported occasional connectivity issues, and a few feel the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,914 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Real people, real customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going into Best Buy to make sure that the LG OLED C3 TV I wanted was the best choice since I later planned to purchase it on Amazon. Making the decision to walk into a Best buy store was the best decision I made. After talking with Mindy at the Manchester store, I realized there were other things that I actually needed to go along with it including the Sonos Beam soundbar. She also hooked me up with all of the cables that I would need to get the best picture and sound. Now that I've got it all set up in my apartment I am super happy. Admittedly, most of my shopping that I do is online. But after my experience, I realized, there's a reason storefronts still exist. It's the real people who deliver the customer service. You just cannot get that through an online service such as Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound even at low levels. Good control of bass, treble and sound controls. Looks good. Control with tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Solid sound from an elegant bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid & impactful sound from a reasonably-sized bar; great presentation in unboxing. Easy set up (plug in via HDMI eARC) - only demerits are requiring the Sonos app to initialize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Dialogue OK, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought it was not as clear on dialogue as a Bose. Otherwise we liked everything else. The sound for action films was great. Easy to use. Having to use an app on the phone was also not the easiest if more than one person wants to control it. We ended up returning it & purchasing the Bose Ultra 900.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Good but costs plenty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Beam Gen 2 sound bar by itself was an improvement over the best sound that I could get out of our new HiSense 65" U8K TV, but it still needed the mini subwoofer (that I also purchased) to provide enough low end. That pairing sounds pretty good (and I am picky) up to medium-loud volume levels (which I don't wish to exceed), but it also came close to costing as much as the new TV - and that was an eyebrow raiser for me. I should also mention my experience with the SONOS App: I had an original iPhone SE which was not capable of running the App correctly because its iOS version maxed out at 15.x. That caused me to waste a couple hours trying to get the App to work and eventually call Sonos customer support just to find out that I would need to use a newer iPhone with iOS 16 or higher on it. With a newer iPhone, the App worked fine, but it would have been better if that requirement was in the instructions, or if the App would have complained right away with that detail instead of having it run enough to just cause frustration on an older iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    It’s all about Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried many other brands but none of them close to Sonos sound quality .I’m the person who watches lot of tv shows and voices so clear and I can understand every word.Watched a movie and I don’t think you need a sub ,bass is so strong.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Sound Bar 500 has great sound quality for a wide range of TV and Audio media styles. Easy setup and calibration out of the box. Sub woofer is boomin’ with good vibrations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up by following the directions on the app. Clear and greaty sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good sound in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit skeptical about such a small unit being able to hold its own in 500 plus square feet of open space in our new home. I cranked it up today for the first time and was pleasantly surprised. Crisp tones and pounding bass made us feel like we had a custom surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ound of this bar when in the Store, this was also bought as a Christmas gift so really can not give answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dhe sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate recommended this sound bar versus another OEM that I'm very familiar with. Sonos Beam sound bar has met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Entertaining and Everyday Use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with 2 Sonos One SLs to complete our basement entertainment space. The sound is great and is more than sufficient for our 500 SF basement! The sound is clear and sounds especially great with music and shows/movies that have Dolby atmos sound. We love that we can use the app to create different sound systems so that we can create different set ups for adding and removing other sonos speakers throughout the house. Another big win for us is that we can play music through the speakers via Wi-Fi instead of Bluetooth so if someone opens a video on their phone, it doesn’t interrupt the music through the speakers for everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size, Sound quality

    Rated 4 out of 5 stars

    Expensive but great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact. Good sound. Not the loudest but with airplay and atmos included it’s a good value and future proof. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good product. I already have two Sonos one and paired with Sonos beam creates a good sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great for smaller TVs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small (48 inch) TV on a narrow stand. This sound bar fits in the small space yet provides big sound. I'm a bit hard of hearing and can hear talking much better with this soundbar. I also got a Sonos sub woofer but to be honest this little bar has pretty good base on it's own.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, a lot of quality sound and a strong bass for a small sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sonos speakers! The Beam was my most recent purchase. Bought this for my "Lounge". I use it for watching movies/TV & also for jamming to backing tracks. I paired the Beam with 2 Sonos 5's. Excellent sound quality & the app is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beam me up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this is really good, I like the ARC alot but would be too much for room, so I got the beam instead and wow it sounds incredible. I did pair it with the mini sub and I get great sound!! I even got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds amazing! Even without the woofers it has some base to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great. We could hear the difference right away.Easy set up and use.

    I would recommend this to a friend