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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.7 out of 5 stars with 3915 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the unmatched sound quality and ease of use of the Beam (Gen 2) soundbar. Many appreciate its simple setup, compact size, and great bass, as well as its slim and edgy design. However, some customers have experienced connectivity issues, and a few feel the soundbar is pricey. There are also some comments about the volume and Dolby Atmos capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,915 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i got this speaker. i am particular how the main room in my house looks. at first just wanted to use speaker that can with my sony tv but after careful consideration - went with small sleek device. not only is the tv sound fantastic, can now listen to my other pass such as spotify.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound worth cost nice sound would recommend for your home. Easy hook and easy to ise

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Good buy for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy set up. Glad The guy at Best referred me to this! I was going to get the one smaller then this one...but after hearing in the store the difference it is a much better sound and better for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    GREAT Soundbar and AMAZING Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and amazing quality. Additionally, the customer service at Best Buy was great when I went in to pick out the perfect soundbar for what my needs were and budget was.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my apartment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has been getting a bad rap lately, but this has been perfect for my apartment environment. While the extended subwoofer would have been a nice, if pricey, addition. It's absence is not an issue in smaller, more 'connected' spaces. I have not been lacking for depth of sound and the clarity has been terrific. There have been some growing pangs with the device, but a firmware update seems to have corrected most issues, leaving me no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you like flawless connectivity go with SONOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this was my second choice. And I’m glad I returned my first. You can probably figure out who my first choice was… probably SONOS biggest competitor. Name something like BOOO… Reason I return my first choice because the quality of the sound was pretty equal: flawless connectivity of SONOS. It’s amazing how well it works and adjust across the diffent sources I have conn eyes to the soundbar. A won’t do much time on the competition trying to figure out why it would disconnect, why would the app not work, it was frustrating and honestly puzzling that such an expensive piece of tech would have such terrible connectivity. Well i am now a SONOS guy and never going back to the other guys. Loving the sounds bar. Surround speaker are my next item purchase coming up. You did well SONOS, you won me over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love our Beam (Gen 2)!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this to our existing Sonos system and are really happy with it. Fills two rooms with gorgeous sound! Easy set-up and easy to bundle it with the other Sonos device so we get sound throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sonos purchase and I was blown away with the range and clarity. True Tone works great. Bass is surprisingly good for a medium sized room but I still plan to add a Sub mini

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Wolfs Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a excellent product it is half the size of competitors but has deep rich sound. You can add your other music apps so it plays all, Alex, Apple, and Pandora plus y can add other Sonos speakers and have a total rich surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for small room, underpowered for larger (>600sqft) rooms

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product without the extras. full sound all in one box. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beam Gen 2- LivingRoom no Sub (yet) - thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sonos purchase - Needed a sound bar for the LG65"CX TV that was moved to the living room. I had been using a Samsung w/ sub that was ok but caused some issues with two different TV's it was attached to. It was either the Beam or the Arc based on reviews and desire to upgrade / add to it in the future w/ sub and back speakers. Arc was too long to fit on the TV stand. After listening to it in Best Buy we opted to purchase the Beam gen 2. Only wish it had an additional eARC hdmi slot. But for what we needed this works great and Grandma is happy. It can crank out the volume for her to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent, wifi, speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product - easy to install, excellent noise, works alone or in group with other Sonos products - ARC, wifi integration. Love it with TV, iPhone streaming, Spotify

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Easy set up love the sound. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ease of use. I love the phone app that can be used as an equalizer. I look forward to buying some add-ons such as surround speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Surprisingly great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and decent bass without the bass module. Haven't had a chance to try Dolby Atmos as yet. The soundbar design is just right for setting in front of the TV. I would have liked it if it had one more HDMI input. Definitely like the fact that I can connect it to Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal and sound ! Perfect for my room th sound and quality exceed expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with Sonos Sub mini. Perfect sound system for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but very pricey for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but my experience wasn't as seamless as I hoped. It worked well in the first few hours but then it started glitching. Sometimes there is no sound, sometimes there is, etc. Stereo pair of two Homepod Minis although do not provide the same bass, they do provide what I care about - great dialogs, good sound stage, and seamless integration with my Apple TV 4K. And much cheaper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Love the Beam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances my overall home theatre and AirPlay system setup plus gives me access to my Sonos-connected streaming services. Plus it is the perfect size for what I need. Easy to connect, too. Big sound! Glad I got it.

    I would recommend this to a friend