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Customer Ratings & Reviews

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Your price for this item is $369.00
The comparable value price is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 3580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional sound quality and ease of use of the Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos. Many appreciate its convenient size and straightforward setup process, while some find the price point to be a drawback and have experienced occasional issues with the mobile application. The soundbar's Dolby Atmos capabilities and bass response also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,596 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I really like this however I do prefer the bigger one that I have in my living room but this is great for my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear,sharp sound.Easy to install and download the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sale purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up ourselves and the sound options are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to hook up to our tv. The speakers that our on the tv need help and this is a perfect companion.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than I expected. The bass is very pronounced. The mid range is extremely clear. I would recommend this over every one I listened too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best for smaller rooms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for an outstanding mid range sound bar for a bedroom or smaller living room like in an apartment this is for you! You won’t get true Dolby Atmos but it will simulate it. Pair it with the sub mini and a pair of era 100s to get it to truly work its magic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home theater experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Sonos in general - have this hooked up to 2 sonos one surround speakers - provides a great home theater feel!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is wonderful. .....................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar & attractive. Easy to install & use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good and very settle. i did not need to buy 3 or 4 pieces for sound system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, tough setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the sound. Setup was difficult due to the app. Had to do a bunch of web searching to figure out the issue. I switched phones and our apple phone worked much better than our Samsung. Nice sound bar, just know that the setup can be a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn’t play well with an Alexa smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting with the positives and then working my way to the worst… Fit and finish is great. Very minimalistic. Easy setup as a sound bar. Good sound for a medium or small room, but have to crank it up for a 23x25 room. Has a couple weird quirks with volume control. One is that it reduces sound back to zero when pausing streaming TV and slowly builds it up when you resume play so you miss a couple seconds of audio when you resume. Second is that certain streaming services like HBO had great volume disparity with others. My old surround sound receiver would need a volume adjustment but at a smaller degree. 35 needed 42 for the same level between other streaming services and HBO. This is 45-68 on my setup with the Beam. The worst feature is Alexa. It works great as a stand-alone Alexa decide but integration with an Alexa enabled smart home is useless. I had Alexa decided in every room that would play everywhere or downstairs as a group. The Beam shows up as a Sonos integration but cannot be grouped for multi room use through Alexa. So it was either my kitchen and dining room Alexa speakers or the living room. Selecting one would disqualify the others. Completely useless. Tons of negative reviews in the Sonos skill in the Alexa app that you might want to check if you are thinking of integrating into an Alexa home. If I had to guess it is because Sonos only wants you to use Sonos speakers in each room to have a speaker group, and not be able to intermix with other manufacturers. If you don’t use Alexa or can afford to outfit your entire home with Sonos then this is still probably a good product. I cannot speak for Google Assistant use at all. I have an Alexa centric smart home with about 50 devices for frame of reference.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you very much for taking the time to write a review! We're sorry for the experience you're having with your Beam. In regards to the volume slowly turning up after pause, this is because of the way some tv's pass audio through HDMI. There may be a setting within your tv that allows you to change this, as that's not a native feature built into Beam. As far as the audio increments, it's possible that the tv is what control that as well, however to be sure we would love it if you'd consider reaching out to us as we offer lifetime support on our products. If you head to sonos.com/support you can contact us whichever way you prefer. - Amazon issues are usually caused by an account discrepancy between our app and the Alexa app, however grouping Amazon speakers with ours is not possible as we use proprietary technology to ensure a strong signal and low latency. We hope that we can work with you to make amends in the areas you feel we fall short. john.milton

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound and convienient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use great sound quality for a wireless speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Beam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Beam has transformed the terrible sound system from the television to enjoyable, easy to hear conversation along with the added benefit of great music listening if desired. I have owned Sonos products for over 15 years and it is user friendly and supplies great quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar! Sonos is KING!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll have to admit before I pulled the trigger I was hesitant because of its hefty price tag, but the sound is distinctively—different! So crystal clear, great contrast, and excellent sound overall and the ability to add speakers later down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First sound bar that actually makes sound surround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great sound bar. I upgraded from a Sony sound bar from 2017 and this one is farrrrr superior. Sounds are really crisp and sounds like a movie theater. I made it surround with the sun and the 2 side Era 100’s which sounds phenomenal in my bedroom. Only down side is it’s not super loud for music when tryna get pumped. But the quality comes first with this product and it won’t get too loud if it’ll get distorted. Still great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best choices in 2022

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for sometime to get a quality sounds bar. And this is what I got in 2022 December. Has been using it for two months now. One of my best decisions in 2022. It works great with TV and so easy to control with the Sonos APP. The sound is great and even the bass sounds good without a sub woofer. The best thing about it is that you can keep adding parts to it and keep improving your sounds system at home. This year I will get the woofer to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really great. If you're looking for a Sound bar . This is the one you will love the Sounds. And everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup, Sound is good. Loving it. Cons is direct bluetooth from external devuces other than Sonos app. Sonos needs to consider enabling this through the firmware push

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tempted by the Sonos Arc which at least in the store sounded amazing. However, im glad we went with the smaller Beam as the room we put it in was not too large. I think the Arc would have overwhelmed the area. The Beam connected through HDMI easily and the sound is excellent. The app doesnt always work for me but that may an issue with my home wifi and doesnt effect performance.

    I would recommend this to a friend