Customer Ratings & Reviews

This sound bar has gotten a lot of attention, & some good reviews. But I found it to be fairly average, without also investing in the sub. The bar itself is good but not great.

The beam would be a good addition to a small room. It doesn’t get too loud and the sound quality only got worse as it got louder. I didn’t get a chance to add other speakers for surround sound and my experience was based on this speaker by itself.

Bloated mid bass! Even after using the room calibration TruePlay. Plan on lowering the bass to -3 or -4. It was effecting dialogue severely. The Bose Soundbar 300 I think is a step up from the Beam.

I purchased to connect to one of Samsung's Smart TVs--UN75NU8000. I connected the speaker to the TV thru the HDMI port. The set up is relatively easy with acceptable time frame. The issue is not getting it connected but keeping it connected. Nearly every time the TV is turned on, the Sonos speaker has disconnected and can not be located via the TV's speaker search function. Having to go thru the reconnect process---similar to first time- becomes too much. There has to be a better speaker solution than this

Voice control is a good feature until it picks up the lowest of conversations from across the room and begins using what it thinks you want to do. Not easy to turn off. Tech help is if no help either.

Ease of use and sound while playing music was great. Where it fell flat was sound from TV and movies. For this price point I expected more.

This is the most frustrating piece of crap I’ve ever owned. The Sonos beam. Two techs and myself spent two hours including 3 calls to customer support. Finally sound thru the speakers. Connections were good..HDMI arc. Turned the TV off and the speakers stopped working. Power was on and everything was connected. Cost $300 for installation and it never worked right. Angry and frustrated.

We were told this Sonos sound bar was best for us with our tv room needs. The sound bar is ok but is not what we expected as it continues to have issues being slower than lips on tv and sound does not carry in room like I have heard other ones do. Overall a disappointment so not sure I will listen to Betsy buy associate recommendation on another one.

Wanted to be able to pair it with other Sonos speakers we have. Bought it based on some reviews and I prefer my Bose in the other room. Wife says I am deaf but dialogue not as clear as other unit.

For the price...eh I enjoy the Google and Alexa features otherwise... my TV volume is just as good so for the price... not that great..I'll be returning it today

Nice it had the extra cord, remote and speaker don't collide as I'd like but system is pretty loud sound carries a bit, probably will buy am extra two speakers to make it louder.

I have used multiple sound bars in the past 2-3 years as I disliked the visual appearance and overall complexity of using a full 5.1 or 7.1 setup for multiple years and finally with the Sonos Beam I feel as though we are almost at a perfect spot for sound bars. Firstly, the appearance of this device is wonderful as it is so sleek and minimalistic that it fits perfectly into nearly any space without taking up a massive amount of room or looking overly bulky. You can tell that attention to detail was made throughout the product as one thing I do appreciate is that the top is concave so that you are not seeing the power lights out of the corner of your eye while trying to watch something. This attention to detail is also evident in the power cable and included HDMI cord as there is no big brick for the power cable and both cords are very thin and give a sleek appeal that is perfect for concealing in an entertainment setup. The simplicity and minimalistic aspects with devices nowadays is something I have really begun to appreciate to which the Sonos Beam fits both those nearly perfectly. Setting the Sonos Beam up is similar to that of other Sonos products as you simply set it up through the app on your phone and with using 2 additional Sonos Ones as rear speakers connecting them together was extremely fluid (especially compared to running speaker wire throughout a room/wall and to a receiver). It took less than 10 minutes to set everything up through the app to which the majority of the time was spent waiting for wifi and everything to connect to each other. Then with using the app and having Alexa built in there is no need for a remote which is great because having multiple remotes can become annoying once devices and streaming products are added to a setup. Also with just having one HDMI cord and the power cable running from the sound bar cuts down on the clutter of wires tremendously. Then the sound of the device to which is the obvious main purpose of buying the Sonos Beam was definitely solid for only $400. Obviously larger sound bars may have more bass and speakers with the size increase, but for the price this sound bar definitely competes with those in the $500-$600 range and with the additional Sonos speakers setup as rear speakers it definitely competes with a full wired setup plus you obviously are getting the addition of Alexa versus a higher priced sound bar or traditional setup. With Alexa though this is my only con of the Sonos Beam or else it would be a completely perfect device that I would recommend to everyone. I unfortunately am someone more entrenched in the Google Assistant ecosystem (whole other discussion) and as of yet Sonos still does not have this available for any of its products though supposedly it is on the horizon. The other difficulty I did have was at times Alexa did not hear me while I had a movie or music playing and I did have to raise my voice in order to trigger an action, but this is something that at this price point and with all the other various positive aspects is nitpicking, but it was nearly the only negative I experienced. Overall though, I am extremely satisfied with the Sonos Beam and when/if Sonos ever does roll out Google Assistant compatibility this would definitely be a top notch product as the appearance, simplicity, and sound are exceptional!

Sound quality is ok but for the price I feel as if there is room for improvement. Over connectivity is very difficult to set up. All hype.

We mainly watch TV and movies only and I really can't tell the difference between the speaker and what the tv only sounded like.

Amazing if you use this for music and EQ it. Garbage for a home theater of TV speaker replacement My TV speakers (LG OLED) far exceed the low and high end clarity/delivery

Not the greatest quality sound did not realize in order to work you have to download an app moved it out to the garage didn’t do any good in the house waste of money

Maybe it was the fact that this is only a sound bar...but I miss some much-needed base to round the sound out. Amazing quality! I think I'm just looking for a complete system instead of just the soundbar.

I have the playbar and absolutely love the sound of it. The beam is a great product but in terms of its sound, I think it is kinda muffled in comparison to the playbar. I have trouble with Alexa too.

Not very good. Very difficult to connect. Not comparable with my TV and it was difficult to connect to my Wifi.

Wasn’t totally satisfied. Computer not hooked into speaker system. Installers arrived but we’re not helpful in adding sound. I still want sound!!