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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Beam Soundbar for its exceptional sound quality, describing it as 'great' and 'fantastic'. They also appreciate its compact size and easy setup process. While some users find the bass lacking compared to other Sonos speakers, many agree that the soundbar offers excellent value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,078 reviews
  • Rated 3 out of 5 stars

    Ok purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as loud as we would like it to be but we may need to just buy the speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound for the price is average. I expected it to full the room with sound better

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hey and thank you for you feedback! We're very sorry that you didn't get the sound performance you were expecting. Make sure to run our trueplay tuning to get the most out of our speakers for the room! john.milton

  • Rated 3 out of 5 stars

    Bean Sound Car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it works very well, I should have brought something cheaper,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK. Hard to set up.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Difficult to set up. Sound is OK. I expected much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the cost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to boost the voice on TV. I had to keep turning up the volume to hear the words, the background sounds are too loud, was told this would boost the voice track. Nope, not so much, a minimal voice boost, still have to crank the volume to hear the voices. Not really happy with this product. Should not have spent the money on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is just ok. Nice to have Alexa features but overall not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Sonos arc setup and love it but wasn't impressed with the beam

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sonos beam with the expectations that the sound would be higher than my tv volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very poor, does not have any quality. Can not tell if I’m listening to the TV or the Sonos. If you are looking for a $400 Alexa Echo this is it. Do not buy this garbage.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hey thanks for taking the time to review our product. If you can't tell the difference between the Beam and the tv speakers, chances are that your TV is not pushing the audio out through our soundbar. We would check to make sure it's set up properly. We're happy to help you at sonos.com/support john.milton

  • Rated 3 out of 5 stars

    did not meet my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a LG OLED TV. Definitely needs additional speakers for a large family room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre sound bar, it was my first choice. It’s going back!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but wireless connectivity leaves little to be desired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, it’s ok. Definitely hyped up more than it should be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to expectations. Needs a tablet or i-phone to operate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok for the cost but I decided to upgrade to a better system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beam soundbar produces nice quality audio for a medium sized room. The biggest inconvenience that I found is that it does not "auto sense" the TV as an input, so you have to go to the Sonos app and change the source to TV. This was a dealbreaker as it should just work when the TV is turned on without having to do anything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Almost impossible to get sound to match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a top of the line LG TV and have fought with this thing for weeks trying to get it to match lips when talking. Called service and set on hold for over 45 minutes and gave up. Was able to get LG customer service pretty quickly and after doing everything from them still did not work. If you have a high end TV I would suggest you move on to another sound bar and save your money.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Sorry for the issue here! One thing to try is to set the TV audio output format on your LG television to PCM. That should fix the lip sync issue!

      I also want to apologize for your hold time while calling support. You can also reach out support team through e-mail ([email protected]), Twitter (@sonos), or by clicking Contact Us at sonos.com/support and interacting with the community. john.milton

  • Rated 3 out of 5 stars

    Average Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is overall average product. Personally, Bose product is better. I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it back for you could get the same thing for less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good for stationary use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a whim and it's great for listening to music at home, but if you wanted to bring this to a party or use a projector with it, no dice, third-party software and workarounds still make it impossible due to being out of sync. I will no be purchasing again.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for taking the time to review our products. It sounds like it just wasn't the right product for your use case as it's designed to be plugged into a tv in your home where there's wifi. john.milton