Customer Ratings & Reviews
- Model:
- BEAM1US1
- SKU:
- 6253411
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Beam Soundbar for its exceptional sound quality, describing it as 'great' and 'fantastic'. They also appreciate its compact size and easy setup process. While some users find the bass lacking compared to other Sonos speakers, many agree that the soundbar offers excellent value for its price.
This summary was generated by AI based on customer reviews.
It’s Just Okay When It Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly losing sound. Connected via HDMI ARC connection on brand new Vizio Quantum X tv. Very disappointing from Sonos.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your feedback. Please check your audio output settings as well as your Audio input settings on your Vizio TV. Optimizing those settings can help prevent HDMI ARC issues. Also know that your Beam comes with an HDMI to Optical adapter that can help circumvent the HDMI ARC connection.
- Pros mentioned:Compact size, Easy setup, Sound quality
Beyond Easy, Great Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up a new Sonos Beam soundbar from my local BB. I'm replacing the original Sonos PlayBar purchased 6 years ago. Nothing wrong with it. I just wanted to take advantage of the ARC output in my TV and Apple Airplay 2 on the Beam. And I was able to keep my Sub. When I opened up the box and grabbed the installation instructions, I was a bit concerned. They are practically non-existent. But, that's because it's all taken care of by the Sonos app. I got the Beam up and running without a hitch in about a half hour, including time to tune it to my room. The TV remote worked automatically and the Xfinity remote was incredibly simple to pair. The sound is amazing and a bit brighter and cleaner than the PlayBar it replaced. We were starting to have issues with some TV dialog on the PlayBar. The Beam seems crisper and clearer. It has the same settings as the PlayBar for clearer dialog and a feature that damps down load noises at night. I also like the smaller profile of the Beam. It has a much smaller footprint than the PlayBar and works perfectly with the Sub. The Airplay 2 is also incredible. We have a pair of Apple HomePod speakers on the same wall as the Beam. Playing music through all three speakers is incredible. It actually creates a wall of music and brings the Sub into the equation. so if you have HomePods, this is a very friendly integration. Fiddling with your TV/cable sound setup can become a nightmare, so I'm thrilled with how well this went. Hats off to Sonos! Obviously, I highly recommend the Beam and all other Sonos products!
I would recommend this to a friend - Cons mentioned:Remote control
Intermittent distorted sound. Out of lip sync.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lip sync with Sonos is bad. Intermittent noise background in sound. iPhone Sonos app not helpful. Remote quit controlling sound and on/off
No, I would not recommend this to a friend - Pros mentioned:Easy setup
Better than tv speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv speakers. Not as good as traditional surround system. If you want easy, this could work for you. This didn’t work for me.
No, I would not recommend this to a friend Notsogreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never told before I purchased this that it has to be hooked up through my cell phone. Kinda crazy that you have to use it that way
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review. We're sorry that the set up process was not what you expected. Sonos products require a WiFi connection and the Sonos S2 app for initial set up. We hope you were able to get it set up and enjoy the speakers performance.
Sonos Beam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t seem to follow the same steps for each time we use it Sometimes We have volume Control and sometimes We don’t Very frustrating
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Speaker does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get it to work. It will nit sync to the application
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking time to review! We'd encourage you to contact us at sonos.com/support to help you get set up. Usually these types of issues are wifi related and fairly easy to resolve.
- Pros mentioned:Sound quality
too hard to set up for non tech person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not yet set up correctly I am tech non savvy no time to finish I will be calling geek squad to finish sound is good
I would recommend this to a friend No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weird sound it doesn't sound realistic ,important elements are missing
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We would recommend ensuring that the tv is sending the correct audio formats to the Beam.
I returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these would be fine if you had a sub and surround, but I just wanted the front speaker. I returned and got the larger sound bar.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .The Playbar has more drivers and does provide a fuller sound than the Beam but that is because it is larger and has room for more power! Both products will sound even better with a Sub and surrounds for a true 5.1 set up!
Stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed it, and shortly after it stopped working. There are no buttons on it and no remote. I have NO IDEA how it works?!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi Kurt,
Please call our Sonos support line at 1 (800) 680-2345 and they will be happy to get you up and running.
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar is absolutely terrible it's awful to set up it is not user-friendly at all sound quality is below subpar you have to do everything through a cell phone to set it up God forbid you need to adjust anything it's almost impossible unfortunately it was purchased as a gift and I can't return it otherwise I would and get my Samsung J Bar series again do not buy this product it's also way overpriced it's a Better Door stop than a speaker
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sounds horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to check if it was even on, thought maybe sound was still coming from TV. It was on, need I say more.
No, I would not recommend this to a friend Pass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was weird to set up. Not really easy to set up.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you very much for your review. We're sorry Beam was difficult for you to set up! We're happy to help anytime at sonos.com/support. You can also check out this article on how to set up the Sonos Beam: https://support.sonos.com/s/article/2659?language=en_US
We hope this helps!
- Cons mentioned:Connectivity
No beam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless would not connect, exchanged and similar issues. Would not recommend
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking the time to review. Your Beam is likely in a place that has wifi interference. We do offer lifetime support on our products. We'd be happy to help get you up and running!
Alexa FAILS after just 6 weeks!!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't fix it either. Buy the Sonos Playbar and stay away from the BEAM! I wanted Alexa built in and figured it was worth the tradeoff if a reduced sound quality. But now Alexa doesn't work, just 6 weeks after purchase when I can no longer return it. And NOTHING I've done will revive that feature... so I'm stuck with a sucky soundbar with no Alexa when I could've had a Sonos Playbar!!!!!!!!!! Really SONOS? Thanks for nothing!
No, I would not recommend this to a friendToo high $, bad quality Soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much $$ for the quality and you cannot even use bluetooth with it, I returned them after 1 week of use, I do not recommend it at all, I believe that Samsung has better quality soundbars (my opinion).
No, I would not recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for the generation of people that don’t have computer experience. This bar requires an iPhone
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi, and thank you for taking the time to review our product. Correct, the easiest way to set our products up is on a mobile device like and Iphone or Android phone, however we also have our app available for desktop. We'd be happy to help walk you through the set up process if you'd like. Feel free to head over to sonos.com/support and give us a call.
Soundbar from Sonos
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar volume is going in and out. I have had this soundbar not even a year and already having problems.
No, I would not recommend this to a friendJust ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just ok, not as crisp as our Bose system. It was returned. Didn't like that is was completely wireless.
No, I would not recommend this to a friend