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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1585 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,585 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sons Era 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Very easy to set up (but see below). I was able to add many stations. I initially struggled to set a pair up. But I then discovered that one was defective and that was hindering setup. Best Buy immediately and without any resistance gave me a free replacement that set up very quickly and easily. I was very happy with the service and value provided by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Era 100

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are absolutely amazing !! They sound so clear and the bass is so deep for such a small speaker. We purchased 2 speakers and placed one upstairs and one downstairs and it literally fills the house with music . Very easy to use and compact. Definitely would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great speakers, just fine-tune them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the size, though I found out after calling SONOS, that unlike the 300 series that lay parallel against the wall, these are better facing your seating position. So face the logos towards your headrest, ...and you may have to adjust the level of the rears as the Tru play app put these particular speakers too low so I bumped them up a few notches. I am comparing them to the 300s I put in another room for my rears, and these were tuned to my liking with the Tru play app and if it were not for me installing my 300's first, I might not have known that simply going to the Sonos app, adjusting rear surround levels, after Tru play, can improve your listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Surprising sound in an all in one package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ERA 100! Simple setup. Plug in and go. Much better sound than one would expect for the ease of use and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use and the sound quality is amazing. It works well with all of your other Sonos products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    3 speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with outcome and ease of installation. Very much plug and play. Now I have the same music in all my areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased my new Sonos speakers from Best Buy, and I couldn’t be more impressed. The sound quality is absolutely incredible — crisp highs, rich mids, and deep bass that you can actually feel without it being overwhelming. Whether I’m playing music, podcasts, or streaming movies, the clarity and balance completely elevate the experience. Setup was surprisingly simple. Within minutes, everything was connected and running smoothly through the app. The ability to control multiple rooms and adjust sound settings makes it feel like a fully customized system. What really stands out is how clean and modern the speakers look. They blend perfectly into the space without being bulky or distracting — powerful sound in a sleek design. Best Buy made the process seamless from purchase to pickup. Great service, easy checkout, and zero hassle. If you’re considering upgrading your sound system, Sonos is absolutely worth it. Total game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and looks aesthetically pleasing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this speaker is excellent. I have it paired with the arc ultra so I’m unsure how it is as a standalone speaker. I was told you need to buy as a pair but I’ve found out since that you can also buy on its own to listen to music. The Sonos app has even surprisingly easy to use and convenient to use, more so than any other music app that streams ads on random u less you are a paying member. Highly recommend it and plan on getting more for throughout the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Great speaker, great sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speakers, easy to set up. I have them all over the house and use my wifi to connect them. Also very convenient to be able to use as a Bluetooth speaker when I need to. Small enough so they are out of site, but sound like a large speaker. (After adjusting the equalizer in the Sonos app)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Sonos Era 100

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to setup Sono's speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos Era 100

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very simple setup. Great for music and/or surrounds in a system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great w/ issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little s Peaked packs a punch. I used it along side with the beam gen 2.0. Together they were great. The problem I had was trying to get both era 100 speakers to connect. I know that there has been a lot of people having problems with the app. These speakers work by phone app only. They sound great, but like I said, I could only get one to connect and not the two.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    ERA 100 addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy ordering/delivery and straightforward to integrate into our home system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very good sound, easy set up and easy control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for s totally wireless sound system (except for power supply). I’ve had my old Denom AVR 2800 for years, playing through Infinity towers, Infinity center channel, and Paradigm sub. The system sounded great, movies and music. Play it loud with no distortion. Anyway, we’ve done some rennonvations and didn’t want the speaker wires, etc. Looked and listened to several wireless systems and the Sonos, to my surprise, was the best. The sound reproduction is very good (not as good as the Nacamichi) but what made the Somos better was the ease and versitity of the Sonos app! Now have the Arc, sub-woofer, and pair of One SL for the TV (76” LG QNED) for the home theater, plus we added the Somos amp that drives a pair of Yamaha outdoor speakers AND my old Infinity towers in the library. We were so impressed with the sound that we added this Era 100 for the kitchen area - play all at the same time and the music experiance is awesome! Very pleased with all the Sonos products, thus far. Super easy to set up then almost limitless customization options. We’ll probably expand with more Era 100 or maybe even the Era 300. Be prepared to spend a few $$$ on the Sonos, but in my humble opinion the Sonos is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great speaker and easy integration with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. I wanted a garage speaker that could also integrate with my Apple home so I can slowly build out a whole home audio system and I’m very impressed with this one. Great price, easy set up and crisp clean sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker has decent bass for its size and a good range in mids and highs as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A perfect replacement for the older One SL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! We replaced a pair of One SL’s in our bedroom with the ERA’s. They sound much better in stereo. Sound field is much better especially after using Trueplay. Best of all is the Bluetooth! It always pairs up well and plays perfectly with all our other products. That was a huge drawback with the old setup not having Bluetooth. To me, These ERA’s look much better than the old SL’s. (The ones have now been replaced by this model). These speakers are very well balanced also. To me, the SL’s were a bit “boomy”. You can’t go wrong with these, don’t hesitate to try them out. You won’t be disappointed! We purchased one of the speakers as an open box and saved a good bit of money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker. Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound for music and movies. Easy to use Good value for the money. I bought on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers, we have 5 throigh the house now. Super easy to use, amazing sound, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Do you go with 2 300s or 100s for surrounds? That's the most common question. If you are looking to add on surround or upgrading from say Play1s, the 100s are absolutely the best route to go. 300's are very expensive for 1 unit are awesome speakers, but when in surround mode, the center speaker on the 300 is disabled intentionally. You also have to position the 300s in a certain way in order to get the full effect of Atmos, For the 100s, you can sit them right behind you, internal speakers are not disabled so why spend $800 for 2 300s when you can spend half that for 2 100s?!

    I would recommend this to a friend