Customer Ratings & Reviews

Terrible. Nothing like the original product. Ongoing playback issues. Very frustrating. I even contacted the CEO directly, and still no resolution. After $1,000’s invested, no more SONOS for me. Stay away. They are not what they used to be.

You need 2 of these to connect to your soundbar. I didn’t realize that and didn’t want 2.

Returned since would not connect to mesh system. 2 hours on phone with sonos and 1 hour with geek squad to no avail.

I had a bose speaker that I took to other countries in a backpack to work sites for more than eight years the thing was indestructible. This futuristic looking piece of crap gave me issues with no instructions on how to fix it after two weeks. do not buy.

Wrost product setup ive ever experienced. Would refuse to setup. Would connect to my wifi. Then say it cant be found. Kept going round and round not finding it. Returned the product. Not messing with this. Cant even hookup to bluetooth until you setup in the app. Dumb design

Worst speaker ever! You have to use wifi to hook it up not just Bluetooth, and ones it is hook up to my phone it wouldn't even hook up to a turn table. If you are thinking about buy this speaker don't, if you already bought it return it.

Save your money. Unless you like the sound to go out for long periods of time. Or my favorite the high pitched sound that comes out of the speaker and sound bar. Best But WILL NOT help you with these problems. When you try to return they will not refund your money.

The Sonos ERA 100 is a nice bookshelf speaker that would work well in a medium size room/family room and does well at the most important thing for a speaker: sound quality. First be aware that this is not a portable speaker. It does not have a battery for mobile operation. The speaker comes attractively packaged with a power cable and clear instructions. While not overly large, the speaker is quite heavy so you won't be moving this around the house very much. The speaker has some simple touch controls on the top and a physical microphone switch if you don't want to feel like someone is listening to you. Setup was straightforward and clear. Like most things these days you need to download and install the Sonos app to complete setup. Everything worked perfectly the first time and I had no issues connecting and using the speaker from my phone (bluetooth), over wifi and streaming music services. Most importantly, the sound quality is really good. The range of volume of this speaker may be somewhat smaller than other speakers I have used; the loudest volume was very loud but it did not allow me to push the volume to an uncomfortable level. I consider that a good thing. And the sound did not distort at the highest volume. Bass is rich and treble is crisp and clear. While I would recommend this product, I also think there are many other good options out there, especially in this price range.

Spend a little extra and go with the Era 300 instead of this speaker.

product has high distortion making it unusable. Call Sonos phone number 1.5-2 hour on hold never answers. No warranty. Research Sonos before buying. I got taken.

This is absolutely usleless to connect just via wifi. Allways drop. Not worth a penny if you cant connect.

The Era 100 is not particularly an attractive speaker, but it's fairly simple and doesn't look too bad. It's all black (or white if you get that color), with perforations for the speaker grill. Controls are all touch-sensitive. On the top, you have a music forward, backward, and play/pause. Volume is controlled by a touch bar where you can tap either end to raise or lower the volume or swipe your finger along the grooved bar to control the volume quickly. Overall, the appearance of the Era 100 is not my favorite, but what it lacks in appearance makes up for in features. The Era 100 connects to your home Wifi for connectivity, but also features Bluetooth if that's your jam. Bluetooth is a great option if you have a friend visiting who wants to use your speaker to play music. Also, there's an option for a line-in, but that requires a dongle (sold separately). Apple AirPlay 2 is one of my favorite features of the Era 100, because I can easily stream sound from my iPhone, iPad, or MacBook seamlessly. When it comes to voice assistants, you can use the default Sonos one, which isn't very good, or Amazon Alexa. I am in an Alexa household, so this was perfect. My Era 100 ended up replacing my 1st Gen Amazon Echo. What more can you ask for? Amazing sound and Alexa built-in. Win-win! Oh, and if you're concerned about privacy, there is a manual toggle switch to turn the microphone on and off. When it comes to the sound of the Era 100, oh my goodness. I never had a Sonos product, but I heard they were good. I was not expecting the Era 100 to sound as amazing as it does. First off, if you love bass, then you will absolutely love the Era 100. It has a room-filling sound with punchy bass. I would kind of fall on the side that it’s a bit too bassy, but you can adjust bass and treble from the Sonos app. Situated in my home office, it does a great job at filling the room with sound. Overall, I am very impressed with the way the Sonos Era 100 works and, more importantly, how it sounds. For me as a single-speaker setup in a home office, the Era 100 does an amazing job as a speaker and voice assistant device. While on the pricy side for what it is, I definitely feel like the price tag is justified and is well worth the money. I have no regrets getting the Era 100 and I doubt you will too.

I am by no means an audiophile but I do know I can not stand when someone has their phone speaker pegged at max vol. The shrill tinny speaker is about as harsh as chihuahua yapping at me while trying to sleep. My solution was to put bluetooth speakers wherever I could so that my better half would connect her phone to it and listen to her music the way the noise god intended to hear it. The speakers I have we ok but still not great. My wife mainly enjoys listening to her music while in the kitchen. The smallish speaker still didn't sound great. I've always heard good things Sonos speakers and have heard some of their older generation One speakers. The Era 100s sound awesome. Aside from my Atmos sound bar, these are probably the best speaker in my house at the moment. I am already looking to buy another one and use it in paired mode. Even with one speaker it fills the room with music. It even sounds good from the next room over. With our older bluetooth speakers I didnt care to listen to the music being pumped into other rooms as it didnt sound as pleasant. Setup was fairly easy, but you need to download the app, make an account to get it up and running. Once it is setup it is easy to get other devices connected to the speaker via bluetooth. The touch volume slider is pretty slick since I can slide my finger back and forth to raise and lower the volume without the tap tap tap (although you can by pressing the opposite sides of the slider). It is kind of sensitive but once you are used to it, it has been working well. There is no google voice assistant which would have been useful to integrate with our Nest Doorbell, but it isn't a dealbreaker. While we mainly have the Era 100 in the Kitchen, being able to bring it outside or quickly from room to room without being plugged in would have made this my go to speaker to use at home. Definitely a great sounding speaker and I am looking forward to adding a second (and possibly getting a Sonos Soundbar now).

3 separate Best Buy installers couldn’t get it to work. I’m returning the 3 speakers I bought.

App and quality of products have significantly diminished.

No longer connects with Sony PSLX310BT turntable after recent software update.

The Geek Squad can't get it to work, I won't buy it again from Best Buy

The sound is wonderful. It’s small, so it takes up very little room, plus it’s easy to move from room to room. I was surprised to get such a great sound from a small speaker. I’m pretty technically challenged, but it was so easy to set up that I did it without any help.

It did not pair with my existing Sonos system (arc and subwoofer)

Love Sonos speakers. They are stylish and easy to use.