Customer Ratings & Reviews

Does not turn up loud at all……………………………………………………….

The Speaker is okay, the audio is decent but definitely not for that pricd. Ended up getting a H&K Speaker for half the price thats susbtaionally better.

Really complicated to set up, really anti intuitive, and I havent yet been able to set up alexa. I actually tried to return this item, but didnt realize best buy has such short return periods, really disapointing. Im trying to sell this speaker as it really is anoying in every sense to operate and setup It might sound nice, but the app sucks and it is not easy to operate

Same as with the Sonos 300. Purchased 2 of these a couple weeks apart. First connected great, second still will not register.

The sound is OK. Could have chosen a better speaker for the price but not with Sonos interoperability.

CRAP! Never could get it married to my Beam. I know I.T people that could not get it to marry. I even lost my Beam app on my phone trying to setup. Dont waste you time and money! Nakamichi is a way better sytem for less money!

Sound kept cutting off. I tried connecting the arc directly to the router, and using a Wi-Fi booster and didn’t help.

Disappointed that it shuts off when we lose WiFi which seems to be happening a lot Lately.

Sound is not as loud compared to Play 1. Nice Alexa integration

Sonos Era 100 Review The Good • Sound quality • Ability to setup stereo pair for immersive playback • Touch Controls and touch strip • Expandability within the Sonos ecosystem. • Line in Port – Not Tested • App • Bluetooth • Design Cons • Can be pricey The Review: If you're looking for a great sounding speaker that can be updated and the flexibility of adding more speakers for even greater sound, the ability to stream just about any music source and the option to create a wireless whole house system, then you want to look at this speaker. I’ve heard of Sonos throughout the years, however I never looked into it due to the cost of ownership and the fact that I never really understood how the system worked. This speaker has opened my eyes to just how amazing it is to play the same audio in any room, alone or all at the same time to create a truly immersive experience in your home. Once you understand the Sonos system and what it can do for you, you realize that while it is expensive, it offers a number of things to you all in one system that I have yet to see from any other company. Let me start by saying that while sound is subjective, I truly believe that the sound that comes out of this speaker is very balanced and sounds great with everything I play on it. The highs are crisp and clear, the mids are very balanced, and the low end is nice and full as well as punchy. I have listened to many genres from Pop, R&B, Hip Hop, Indie Rock, Alternative and Dance EDM. I’m very happy with how all of them sound and as weird as it might sound, I enjoy using this speaker because of just how good I think it makes everything sound. Note: You can add a second Ere 100 and set it up as a stereo pair and really increase the output and experience that you get from this product. The design of this speaker is also very nice. I love how the top touch controls are very responsive and very accurate at the same time. They feel almost natural and haven’t given any false input yet. The touch strip at the top of the speaker makes it easy to slide your finger up and down to make fast volume changes, and it can be very satisfying to use. The top of the speaker also has microphones so that you can use voice control for your preferred assistant (Google Home, Alexa) I personally use Alexa to control lights and listen to weather updates and it works great even when listening to music at higher volume, it can detect my voice. For those wondering you can disable the microphones via a toggle switch on the back of the speaker. There is also a button for Bluetooth on the back if you’re looking to quickly connect a device outside of the Sonos system. Good Job with the design of the controls Sonos. Now let's talk about the feature that I believe makes Sonos so special. I have always wanted to be able to play music throughout my house all at once. To be able to walk around the house and hear the same content as you walk through the rooms, there is just something so magical about that to me. The Sonos app makes all of this possible. Its super easy to group and ungroup speakers together and the controls in the app allow you to control the volume of each speaker or group in each room giving you total control of the over sound. Oh and another cool thing about the App volume control is when you have a group setup and adjust the main volume slider, it adjusts all volumes in that group simultaneously, keeping each rooms respective volume setting proportionate to how they were set. Like magic!! The other nice thing to know when buying into this ecosystem is that you can always grow your system to suit your needs as time goes on. This is the other feature that made me choose to buy into Sonos. Something that a lot of people have been asking for was a line-in port on a next gen speaker and Sonos has delivered. Now I can't comment on this feature on the Era 100, due to the separate dongle that is needed to allow you to use the speaker to connect a non-Sonos audio device into the system was not available at the time of this review. I have however used this feature on another Sonos product and the experience with that was good. I am being told this should be the same on the Era 100. The only time there was a slight delay, was when you group the line in device with other speakers, because the system has to process the analog signal on the line-in and send it to the other speakers in your system. But honestly this isn’t a big deal at all unless you are trying to use content with zero latency. The fact that you can take a turntable and plug it into this speaker and then broadcast that audio throughout your home is really cool. The Sonos App is by far one of the best music/audio source interfaces that I have ever used. You can literally add multiple streaming apps on top of multiple streaming apps. If you have Spotify or other streaming accounts and other family members have their own, you can add them too! You will be able to select the account you want to listen to from the music source page. The app also has many many features that allow fine control of your products and has been really enjoyable to use. It makes the speaker that much better having a good interface for using it. I will say that using this speaker for the past week has been a really good experience. So much so that I went out an purchased an Arc Soundbar, Sub and One SL’s for surrounds. That’s a whole different review but just know that I wasn’t planning on being this impressed and by falling in love with the Sound Quality and the Operation of this speaker. It’s a rare thing but I can whole heartily recommend this speaker and any other product from Sonos. Give yourself time to learn the ins and outs and you will be very happy. The only downside I could think of is that the speaker may not be in everyone’s budget. The products are pricey but for once, I believe you get what you pay for.

Was told by tech support the speakers would pair with the Sonos play sound bar and would be able to use as surround sound speakers. The speakers break up sound and crackle constantly.

Era 100 was purchased as an auxiliary speaker to the Sonos Beam in an adjacent room. This Era 100 purchase was one of the worst tech purchases I have ever made: The speaker connects intermittently, lacks depth, monotonic and dialog is all but unintelligible. Sonos' recent roll out of a half-baked, buggy app makes this purchase even more regretable. I wish I would have returned it during the return period

The Sonos Era 100 is cleanly packaged and a seemingly rugged unit. Setup and going through the different features seemed pretty intuitive. I appreciate that, seeing as how I'm new to the Sonos platform. The first thing to do was to load the Sonos app. This would then provide tips/tutorials for how to set things up. Easy-peazy. During the setup, I used the Trueplay function so that the Era 100 would both project and listen to sound in order to create a more positive listening experience based upon the setting you’ve place it in. I can only imagine that, for example, the sound reproduction would have different needs in a room with hardwood floors, as opposed to a room with carpet…or a lot of upholstered furniture. Anyway, it was cool to sit back and let it do its thing. I then had fun adding services which I already have subscriptions to — Apple Music, Amazon Music, and SiriusXM. This was very easy to do (again, using the Sonos app), as well as enabling Alexa voice functions and commands. I’m loving this speaker! There is an exhaustive list of services that can be added. All the popular ones, as well as sites I have never heard of. The connectivity of this speaker to different sources pretty much covers the gamut — WiFi, bluetooth, direct line, and Apple AirPlay. I’m not sure that I’ll be using anything but WiFi (I have an android phone), and that’s fine with me. But the others are there if I ever need them. Anyway, I'm loving the sound production of the Era 100 -- especially at low volume. It's impressive that a unit this small can continue to provide a punch at a low level. I would encourage anyone to visit the Sonos website and see the virtual, 3D, explosive view of the construction of this beautiful unit. It’s no wonder the sound is so amazing. I’m glad that I started my Sonos journey with this new generation of speakers! Makes me wish I had two of these to fill our rather large living room more fully… maybe for Christmas? However, I need to say that having just the one Era 100 provides impressive sound to be enjoyed in a very large (20’ x 24’) room. You will not be disappointed.

Connected to TV and sonos sound bar. They cut in and out a lot and every time you turn the TV on or switch between apps on the TV you have to adjust the volume on your phone. Kind of regretting buying these considering the price.

I bought to use with a computer and record player. The speakers do not stay in Stereo and constantly have drop offs on the speaker that’s not directly plugged into the line in. Do not buy to use like this, it doesn’t work.

I was looking for something to use in my bedroom for sleep, but it was hard to use.

Pleased with the purchase but the fiasco of getting it installed leaves a bad taste so much that future purchases will be questionable. Very poor scheduling on the part of Best Buy employees. This rating is on the service and not the product….

Sonos: (1) Doesn't distinguish between room and device names, which causes integration problems with Google and other voice controls; (2) Doesn't allow speaker groupings between a stereo pair and a sound bar, so you can't easily tell the system which speakers you want to use; (3) Refuses to play TV audio only through stereo pair; insists on some sound through sound bar; (4) fails to inform you that its bluetooth equipped speakers like these don't in fact support phone calls.

I bought two of these, a Ray, and a Sub mini. The sound quality was so meh for the price. These are nearly $300 but I didn't discern a better quality than my little portable Sony speaker that I got for $20.

Disappointed in the hook up with the Wi-Fi is not too user-friendly, and it keeps losing its connection. All my other devices are fine, but not the Sonos. I cannot recommend it.