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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1670 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,670 reviews
  • Rated 5 out of 5 stars

    The perfect home audio system bar none.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, this is our 5th additional speaker. Love Sonus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total bust

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unfriendly device. Sets up like you have to have subscriptions to use then has a huge hassle requiring you to use their website to set up the device on Bluetooth or on your router. I have a $19 speaker that sets up almost automatically. Definitely don’t recommend this speaker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once setup this is a great and versatile speaker. It was a bit difficult to setup, but with Bluetooth it can pair with TV, phone, iPad, and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos! It’s just the perfect speaker no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several of these and are quite happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos fills the room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is perfect on the patio. Plenty of speaker for outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly happy. Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but registering it with an Alexa account is tricky if your family has multiple Alexa accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of speakers to add to my sonos network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers! Easy ordering and pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing love This Sonos system.. I would recommend this to all my friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves this speaker that we added to the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System was easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just as the sales rep told me. I am considering adding additional items in other parts of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my other components very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greg Oehler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine on some types of shows, but not on the news although sense this is not the speaker's fault.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this smart speaker to supplement our Sonos sound bar, purchased earlier from Best Buy. The sound bar is terrific, however the Sonos-Era 100 did not perform as anticipated. The sound was 'crackly' and shallow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as surround sound speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two to add to my Arc and Sub and they all work great together!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker oniony the connectivity of this speaker with the Sonos system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have the best sound clarity.. I love these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Difficulty with connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different speakers. Did not work with our system. Geek Squad set it up x 2. Both had issues with getting and staying connected to our Wi-Fi. One did connect and had a good sound but a few days later was not working. Returned to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was so great and excellent Worth buying

    I would recommend this to a friend