Customer Ratings & Reviews

Excellent sound quality, I purchased two for a stereo pair setup. Love the fact it has uncompressed line in.

Excellent sound speaker. You can move the speaker around the house

Speaker works well with wifi, but does not work with just bluetooth.

Love our new Sonos speakers. Said good-bye to wires and hello to great sound. Easy set-up!

Best speaker in this price range. I love the quality and aesthetics of the speaker.

Perfect set up for our bedroom. No wires is the key. Sonos sounds amazing.

Great product delivered right on time. So glad I chose these speakers

Quick delivery. Easy setup, excellent sound quality.

Easy to set up, use and share. Great sound inside, with lots of adjustments to fit the space.

Love the sound quality of this item. Every easy to setup!!

This is the speaker you want to buy. It sounds crystal clear.

It is easy to use and it looks nice. I'm so glad that I purchased this

Good quality and shakes the house when turned up all the way!

Nice speaker good value east to connect would recommend

I never thing this speaker small y heavy sound incredible 100× reconment

The speakers seem fine but the installation team for best buy were extremely unprofessional and never showed after 3 rescheduling

I have 2 . Absolutely love! Great sound. Prefer over Bose.

Phenomenal Sound! The clarity! It’s like hearing music for the first time.

Excellent addition with the beam gen 2 and sub mini

Having used Sonos speakers for a year now, I can confidently say that they are incredibly unreliable, and for the money spent, this is simply unacceptable. Sonos promises a seamless wireless listening experience, but the reality is far from it. Despite their marketing claims, these speakers struggle to maintain a stable connection, making them more of a hassle than a luxury. Connection Issues From the very beginning, I faced constant connectivity problems. Whether it was connecting to Wi-Fi or maintaining a stable connection during playback, the speakers consistently failed. It’s incredibly frustrating to start a song only to have it cut out halfway through because the speaker can’t stay connected. I’ve tried all the troubleshooting steps suggested by Sonos support, but nothing has resolved the issue. It’s disappointing to pay a premium price for a product that can't deliver on its most basic promise. Setup and Software Problems The initial setup was a nightmare. The app is supposed to guide you through the process, but it’s not as intuitive as it should be. Frequent software updates often lead to more problems than solutions. After each update, I hoped the connectivity issues would be resolved, but they persist. Instead of enjoying music, I find myself constantly fiddling with settings, restarting devices, and reconnecting speakers. Performance and Sound Quality When the speakers do manage to stay connected, the sound quality is decent, but it doesn’t justify the price tag. There are other speakers in the market that offer similar or better sound quality at a lower price point. The intermittent connectivity severely affects the listening experience, often leaving me frustrated rather than entertained. Customer Support Dealing with customer support has been another disappointment. They are polite and try to be helpful, but ultimately, they have not provided a solution to the ongoing connectivity issues. I’ve spent countless hours on calls and chats with no real resolution. It's clear that these issues are inherent to the product and not isolated incidents. Conclusion After a year of giving Sonos speakers every opportunity to prove themselves, I can definitively say that I will never buy these products again. They are unreliable, overpriced, and fail to deliver on their core promise of a wireless listening experience. I have warned friends, family, and anyone who will listen to avoid Sonos. For the money spent, one would expect a high-quality, hassle-free product, but Sonos has proven to be the opposite. Save your money and avoid the frustration by looking elsewhere for your audio needs.