Customer Ratings & Reviews
- Model:
- E10G1US1BLK
- SKU:
- 6535191
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Era 100 WiFi and Bluetooth Smart Speaker, particularly its excellent sound quality and ease of use. Many appreciate the enhanced bass and perfect size, as well as the convenience of built-in Bluetooth. Some customers feel the app is subpar, and a few have noted the lack of Google Assistant support.
This summary was generated by AI based on customer reviews.
Great speaker, horrible retailer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy products from Best Buy. Horrible customer service from a dying business. So many other options for electronics. Lost a long-time customer.
I would recommend this to a friendUnderwhelming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this smart speaker to supplement our Sonos sound bar, purchased earlier from Best Buy. The sound bar is terrific, however the Sonos-Era 100 did not perform as anticipated. The sound was 'crackly' and shallow.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Could have been nice…but no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review would be hire if I was able to purchase the line-in adapter. The sole purpose of buying this was to be able to get the best sounding music as possible. Such a disappointment. I own 4 other Sonos speakers and was finally looking to get one with in-line capabilities. The adapter is constantly on back order and Sonos site now says end of June. Why not include it?
No, I would not recommend this to a friend Sonos speaker system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty skeptical on spending this much money on a system, taking into consideration it will not work internet is down. Being in a new subdivision, utilities can still have issues so I was concerned. I am very happy I went with the complete Sonos system. No regrets!
I would recommend this to a friendBest Speakers Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is the best brand. I have 5 speakers throughout my house. Everyone sons own one, and get ire from Best Buy
I would recommend this to a friend- Pros mentioned:Sound quality
Versatile wiring great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Sounds great for streaming music or also as an external speaker for your tv!
I would recommend this to a friend Great speakers
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for surround sound, integrates really easily with the Sonos app and the woofer and the soundbar
I would recommend this to a friendGreat speakers for great sound!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos products are very good. We have several rooms in our house covered.
I would recommend this to a friendSonos rocks!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Sonos system! This was a great addition to our system.
I would recommend this to a friend- Pros mentioned:Sound quality
Era 100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, and have been happy with it. Wish the sound was a little more clear though.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers work well especially when we’re watching movies. They are good for surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the speaker is very crisp and clear but I would like it to be a little louder overall.
I would recommend this to a friend Excellent speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent guidelines. Easy to understand. Ease my to read. Straight forward
I would recommend this to a friendSounds amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now at the era 300 level but great for a smaller room … bigger room get the 300
I would recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and affordable price, I will guy it again.
I would recommend this to a friend Stereo sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW!!! these little guys completed our sound system!
I would recommend this to a friendEra 100
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over previous Generation. Era100 has vastly increased spatial spacing
I would recommend this to a friendHappy son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son and he absolutely loves this purchase.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound… bad application and support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has a fantastic sound for sure, however, the app is so unreliable and buggy as well as the tech support. Score: SOUND QUALITY - Plus 5 Stars: Really good sound quality but at this price point it should be. The 100s are a bit underpowered though. APPLICATION - Minus 2 stars. This is extremely important since you dont get a physical remote. The app is known to be unreliable for several years but Sonos wont fix it. Issues with the app are: the UI is horrible. You have to go more than 3 levels deep just to change the EQ. The UI is not intuitive at all. The app constantly asks you to log in and back out several time to work. The app will start playing music out of the blue one or two times every other day for no reason. Very Anoying at 2:00am in the morning. The app is just plain terrible for even a low end product. Sonos needs to look at their competitors which have much better apps. SUPPORT: Minus 1 Star- Tech support is horrible. I got cut off over and over again on several occasions. The tech support is obviously offshored to save money.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for providing such detailed feedback on your experience with the Era 100. While we are thrilled to hear that you’re impressed with the sound quality, We are genuinely sorry to learn about the frustration you’ve experienced with the app and tech support. It’s especially disappointing to hear that these issues have detracted from the overall experience of using your Sonos system.
We completely understand your concerns about the app’s reliability and usability, especially given how crucial the app is without a physical remote. The fact that you’re facing multiple layers just to adjust the EQ, along with random music playback and frequent log-ins, is unacceptable and understandably frustrating. We know how much the app plays into the overall user experience, and we apologize that it hasn’t lived up to your expectations.
We also want to acknowledge your concerns about tech support. Being cut off and having difficulty resolving issues is incredibly frustrating, and we are sorry that this has been your experience.
We value your input and are committed to making improvements based on what our customers are telling us. If there’s anything we can assist you with moving forward, please don’t hesitate to reach out at support.sonos.com. We’re here to help and truly appreciate you being a part of the Sonos community.
sonos
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great speaker from sonos. i’ve never been unsatisfied with a sonos product
I would recommend this to a friend