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Customer Ratings & Reviews

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Your price for this item is $169.00
The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 1407 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Era 100 WiFi and Bluetooth Smart Speaker, particularly its excellent sound quality and ease of use. Many appreciate the enhanced bass and perfect size, as well as the convenience of built-in Bluetooth. Some customers feel the app is subpar, and a few have noted the lack of Google Assistant support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,407 reviews
  • Rated 5 out of 5 stars

    Surround

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto and the other service provider did a great job’

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love set up do not like results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our speaker by our night stand. Best Buy installed for us and the used the Sonos app from my iPad to connect speaker and no volume adjustment can be made with the remote control we have to go to the app on my iPad to adjust the volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. They worked great for about 2 months. Now the volume will automatically turn down for about 15 to 20 seconds at a time every minute anytime I have more than one speaker playing it prevents the purpose of me upgrading my speakers to have music playing in my whole house at once.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not woth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded way better in the store. Pretty sure the set up they have these sitting on make them sound better. Doenst travle as far as i would lime either. For the money i say no

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      To improve the sound quality of your Sonos Era 100, consider tuning the speaker through the Sonos app using the Trueplay feature. This will optimize the sound based on your room's acoustics, providing a more accurate and pleasing audio experience. It might help replicate the sound you enjoyed in the store. john.milton

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in surround was not as easy as they would make you think. System is glitchy. The bass gets very flat not punchy. The only thing big about this speaker is the the price! If you are in the sonos ecosphere and need a small bookshelf,save your money and buy an old SL1

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Era 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sonos era 100 but it always loses connection and I have to reset it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not to impressed for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product doesn't sound as good as I hoped I own a lot of Sonos gear and the speakers are sort of weak tin cans..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No low or midrange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some thing that would enhance low in mid range sounds. This did not meet those requirements. The sounds cannot be adjusted high enough to really make good left and right speakers. 

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker but lacking a bit in fidelity and overall loudness.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome speakers, find somewhere else to purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are amazing. I docked 2 stars for the place I purchased. I will no longer be purchasing products from Best Buy and I've been an elite+ member level for years. Worst customer service in all of electronics right now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues at random times which needs to be rebooted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    To short power cable era 100

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought era 100 need longer power cable about 8ft. Long

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not turn up loud at all……………………………………………………….

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Sonos Era 100

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Speaker is okay, the audio is decent but definitely not for that pricd. Ended up getting a H&K Speaker for half the price thats susbtaionally better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Version 80 App Update!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are great but just a warning if you're planning on buying these now. (May 30, 2024) The new app update that they call version 80 has removed quite a few features that were available prior to updating. Check out the Sonos forums and you'll find out that a lot of users are having problems and not happy. If you read the latest reviews of their Android and iPhone apps you will see they are mostly if not all being negative. The problem is that when you update to the latest app version you can't go back to the previous one at least on iOS. With Sonos you have to use this app the setup or add new speakers. So you will be stuck with a system that is not as good as they used to be capable of. I don't know who at Sonos approved this app to be released. It is obviously an unfinished beta version. It seems like they had to release it to meet a deadline and did not even consider that many users will be negatively affected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos 100 x 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as with the Sonos 300. Purchased 2 of these a couple weeks apart. First connected great, second still will not register.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you’re doing Sonos good choice for Sm speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is OK. Could have chosen a better speaker for the price but not with Sonos interoperability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound cutting off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound kept cutting off. I tried connecting the arc directly to the router, and using a Wi-Fi booster and didn’t help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Set Up Experience Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just spent 5 hours today trying to get two Era 100 speakers to work in our family room (the speakers were a Christmas gift). In the end, it was just 5 hours of wasted time and total frustration. Years ago, we purchased a Sonos surround sound system for our basement TV. Set up was seamless and effortless, and the sound was fantastic! It was based on that experience that I asked for new Sonos speakers. Not sure what's happened to this company, but I'm sure it's not good. I will be boxing up my new Era 100 speakers and returning them to Best Buy. In the end, they turned out to be a totally awful Christmas gift!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it shuts off when we lose WiFi which seems to be happening a lot Lately.

    I would recommend this to a friend