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Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.7 out of 5 stars with 1685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, which is frequently highlighted as a major strength. They also appreciate its ease of use, convenient size, and good connectivity, along with its sleek design and simple setup. However, some customers have noted concerns regarding its price, the quality of its app, and limited compatibility, particularly the lack of Google Assistant support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,685 reviews
  • Rated 4 out of 5 stars

    Great speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once setup this is a great and versatile speaker. It was a bit difficult to setup, but with Bluetooth it can pair with TV, phone, iPad, and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos! It’s just the perfect speaker no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos fills the room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is perfect on the patio. Plenty of speaker for outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several of these and are quite happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of speakers to add to my sonos network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers! Easy ordering and pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly happy. Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but registering it with an Alexa account is tricky if your family has multiple Alexa accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing love This Sonos system.. I would recommend this to all my friends..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my other components very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System was easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just as the sales rep told me. I am considering adding additional items in other parts of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greg Oehler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine on some types of shows, but not on the news although sense this is not the speaker's fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have the best sound clarity.. I love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was so great and excellent Worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Difficulty with connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different speakers. Did not work with our system. Geek Squad set it up x 2. Both had issues with getting and staying connected to our Wi-Fi. One did connect and had a good sound but a few days later was not working. Returned to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pairing difficulty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the first couple years, however, I just moved addresses and trying to reconnect it to my new Wi-Fi. After doing all the troubleshooting and actually taking it back to Best Buy to fix, I have to say I am underwhelmed with pairing capability. Besides this, it’s an excellent Soundsystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great buy. You can never go wrong with a sonos

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this smart speaker to supplement our Sonos sound bar, purchased earlier from Best Buy. The sound bar is terrific, however the Sonos-Era 100 did not perform as anticipated. The sound was 'crackly' and shallow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Era 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t sync too well sometimes. Also is a delay to each other.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I'm impressed...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Era 100 is cleanly packaged and a seemingly rugged unit. Setup and going through the different features seemed pretty intuitive. I appreciate that, seeing as how I'm new to the Sonos platform. The first thing to do was to load the Sonos app. This would then provide tips/tutorials for how to set things up. Easy-peazy. During the setup, I used the Trueplay function so that the Era 100 would both project and listen to sound in order to create a more positive listening experience based upon the setting you’ve place it in. I can only imagine that, for example, the sound reproduction would have different needs in a room with hardwood floors, as opposed to a room with carpet…or a lot of upholstered furniture. Anyway, it was cool to sit back and let it do its thing. I then had fun adding services which I already have subscriptions to — Apple Music, Amazon Music, and SiriusXM. This was very easy to do (again, using the Sonos app), as well as enabling Alexa voice functions and commands. I’m loving this speaker! There is an exhaustive list of services that can be added. All the popular ones, as well as sites I have never heard of. The connectivity of this speaker to different sources pretty much covers the gamut — WiFi, bluetooth, direct line, and Apple AirPlay. I’m not sure that I’ll be using anything but WiFi (I have an android phone), and that’s fine with me. But the others are there if I ever need them. Anyway, I'm loving the sound production of the Era 100 -- especially at low volume. It's impressive that a unit this small can continue to provide a punch at a low level. I would encourage anyone to visit the Sonos website and see the virtual, 3D, explosive view of the construction of this beautiful unit. It’s no wonder the sound is so amazing. I’m glad that I started my Sonos journey with this new generation of speakers! Makes me wish I had two of these to fill our rather large living room more fully… maybe for Christmas? However, I need to say that having just the one Era 100 provides impressive sound to be enjoyed in a very large (20’ x 24’) room. You will not be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total bust

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unfriendly device. Sets up like you have to have subscriptions to use then has a huge hassle requiring you to use their website to set up the device on Bluetooth or on your router. I have a $19 speaker that sets up almost automatically. Definitely don’t recommend this speaker.

    No, I would not recommend this to a friend