Customer Ratings & Reviews
- Model:
- E10G1US1BLK
- |
- SKU:
- 6535191
Customer reviews
Rating 4.7 out of 5 stars with 1625 reviews
(1,625 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality of the Era 100 WiFi and Bluetooth Smart Speaker, along with its ease of use and satisfying bass. Many appreciate its perfect size, simple setup, Bluetooth connectivity, and sleek design. However, some find the price a bit high and the app somewhat lacking, while others are disappointed by the absence of Google Assistant support.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product delivered right on time. So glad I chose these speakers
This review is from Sonos - Era 100 WiFi and Bluetooth Smart Speaker (Each) - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bedroom setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect set up for our bedroom. No wires is the key. Sonos sounds amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best speaker in this price range. I love the quality and aesthetics of the speaker.
This review is from Sonos - Era 100 WiFi and Bluetooth Smart Speaker (Each) - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
JMW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery. Easy setup, excellent sound quality.
This review is from Sonos - Era 100 WiFi and Bluetooth Smart Speaker (Each) - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality of this item. Every easy to setup!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, use and share. Great sound inside, with lots of adjustments to fit the space.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Your search is over
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the speaker you want to buy. It sounds crystal clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and it looks nice. I'm so glad that I purchased this
This review is from Sonos - Era 100 WiFi and Bluetooth Smart Speaker (Each) - White
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very effective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and shakes the house when turned up all the way!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speaker good value east to connect would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thing this speaker small y heavy sound incredible 100× reconment
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Which I would have found these sooner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 . Absolutely love! Great sound. Prefer over Bose.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
In Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal Sound! The clarity! It’s like hearing music for the first time.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Crisp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition with the beam gen 2 and sub mini
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Unreliable and Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having used Sonos speakers for a year now, I can confidently say that they are incredibly unreliable, and for the money spent, this is simply unacceptable. Sonos promises a seamless wireless listening experience, but the reality is far from it. Despite their marketing claims, these speakers struggle to maintain a stable connection, making them more of a hassle than a luxury. Connection Issues From the very beginning, I faced constant connectivity problems. Whether it was connecting to Wi-Fi or maintaining a stable connection during playback, the speakers consistently failed. It’s incredibly frustrating to start a song only to have it cut out halfway through because the speaker can’t stay connected. I’ve tried all the troubleshooting steps suggested by Sonos support, but nothing has resolved the issue. It’s disappointing to pay a premium price for a product that can't deliver on its most basic promise. Setup and Software Problems The initial setup was a nightmare. The app is supposed to guide you through the process, but it’s not as intuitive as it should be. Frequent software updates often lead to more problems than solutions. After each update, I hoped the connectivity issues would be resolved, but they persist. Instead of enjoying music, I find myself constantly fiddling with settings, restarting devices, and reconnecting speakers. Performance and Sound Quality When the speakers do manage to stay connected, the sound quality is decent, but it doesn’t justify the price tag. There are other speakers in the market that offer similar or better sound quality at a lower price point. The intermittent connectivity severely affects the listening experience, often leaving me frustrated rather than entertained. Customer Support Dealing with customer support has been another disappointment. They are polite and try to be helpful, but ultimately, they have not provided a solution to the ongoing connectivity issues. I’ve spent countless hours on calls and chats with no real resolution. It's clear that these issues are inherent to the product and not isolated incidents. Conclusion After a year of giving Sonos speakers every opportunity to prove themselves, I can definitively say that I will never buy these products again. They are unreliable, overpriced, and fail to deliver on their core promise of a wireless listening experience. I have warned friends, family, and anyone who will listen to avoid Sonos. For the money spent, one would expect a high-quality, hassle-free product, but Sonos has proven to be the opposite. Save your money and avoid the frustration by looking elsewhere for your audio needs.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We're sorry to hear about your experience with our speakers. Your feedback is very important to us, and we sincerely apologize for the issues you've encountered. We understand how frustrating connectivity problems and setup difficulties can be, especially when they impact your enjoyment of music. Please know that we are committed to addressing these issues and improving our products and services. We appreciate your patience and the time you've taken to provide detailed feedback.
If you would like to give us another opportunity to resolve these issues, please reach out to our support team again, and we will do our utmost to find a satisfactory solution. Thank you for bringing this to our attention, and we hope to earn back your trust in the future.
Rated 5 out of 5 stars
Smart Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos-Era 100 speakers work great with my Sonos Arc sound system, especially when listening to music.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Terrible software, difficult to manage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to move to a sonos audio set up, soundbar, sub, sonos one (this review is related to sonos one, not Era, but is more about the software and experience), the sonos one products are in 6 rooms in my house. Sound quality is great, and initially post set up it was great. HJowever very quickly the wheels come off. It's difficult to play multiple rooms. Difficult to select the audio source (not a great app). I had issues the trouble shooting had me re-add the products to my wireless network. This took @2hrs (10 devices). Software keeps needing to be updated, which then seems to cause further issues. Had such high expectations, but these have fallen well short & I would not recommend these to anyone and have friends experiencing the very same issue. I'm looking at how affordable it would be to move to another vendor.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
Terrible app for what were good speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 7 Sonos speakers in my home and have given a half-dozen more as gifts. Prevously I enjoyed their flexibility, wide-range functionality, and reasonably good sound quality. However, the May 2024 software update eliminated many of the virtues of the Sonos platform and has deleted all the favorites and playlists I developed over the last decade. Please read the reviews on the Sonos app from the Play Store or elsewhere before you buy. Although I have been a big fan in the past, I cannot recommended these speakers now.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Don’t Buy Sonos Era 100s to Connect to Turntable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sonos Arc and Sub and recently purchased two Era 100 speakers so I could connect my turntable to Sonos. Don’t! The Era 100s only accept in-line connections when they are in their own group, meaning you CAN'T USE YOUR SPEAKERS IN SURROUND SOUND MODE, i.e., the whole point of adding satellite speakers. This is all so you have to buy a $450 Port to connect I guess. This lack of functionality isn’t mentioned on the site (https://support.sonos.com/en-us/article/listen-to-your-turntable-on-sonos# and https://www.sonos.com/en-us/blog/listening-to-vinyl-with-sonos), they just act like it connects your turntable to your existing system. In reality you must choose between discrete, calibrated surround sound channels paired to your Arc... or using Era 100s as additional speakers with no surround sound capability. Your Arc and your Era 100s will play the same channel and the sound will be muddied in the room since there are delay issues AND you won't be able to watch movies in surround. I reached out to customer service (and the CEO, don’t bother) and got a form letter back about the technical capabilities, nothing about how important information on functionality was relegated to help pages you find AFTER you buy. I did get a 20 percent off coupon — on the weekend that they have a 20 percent off sale. Never again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Roku TV compatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Roku TV compatible. Best Buy employees ensured me this would work with my tv, purchased and had to return. Don’t purchase if you have a Roku TV
No, I would not recommend this to a friend







