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Customer Ratings & Reviews

Your price for this item is $203.99
The comparable value price is $219.00

Customer reviews

Rating 4.7 out of 5 stars with 1521 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,521 reviews
  • Rated 2 out of 5 stars

    Almost Great, Missing Working with Stored Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Beam 2 and LG TV, but cannot get the system to play my digital CD collection either from my Android phone or computer. Have spent way to much time trying to get this to work.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience, and I'm glad to hear that the Era 100 is working well with your Beam 2 and LG TV. I'm sorry, though, to hear about the challenges you're facing with playing your digital CD collection.

      For Android, a good option is using a music server application like Plex, which Sonos supports natively. Please reach out if we can walk you through these setup options; we want to make sure you can fully enjoy all your music on the system! Feel free to reach us at support.sonos.com john.milton

  • Rated 4 out of 5 stars

    Era 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t sync too well sometimes. Also is a delay to each other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as surround sound speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two to add to my Arc and Sub and they all work great together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have the best sound clarity.. I love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was so great and excellent Worth buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid speakers. Not sure im going deaf. But wish they were a little louder.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could not link to current Sonos system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos system in the home. I wanted to add another ERA100. This one was a tough cookie as I could not add it to my current system no matter what I tried. Will return and try another as I am very happy with the system itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great buy. You can never go wrong with a sonos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good as stero, not as rears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker itsefl worked, but the problem was I purchased 2 to use as surrounds and they kept stuttering, ensuring that they would not be useful for that purpose, so returned. Any advice to stop stuttering would be appreciated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This in my bathroom has made me a better singer lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto and the other service provider did a great job’

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the era 100 after hearing great reviews about it and enjoyed it as a bathroom speaker for about 2 days before the issues started. The random dropping of songs streaming from either Apple Music or Tidal was my breaking point with the product and brand. I did reset after reset, deleted the app redownloaded the app, disconnected and connected wifi to no avail. Finally returned to avoind more headaches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker when it works, the setup process is terrible, completely unable to setup the device. Had to try 3 different networks before the device was able to get past the setup

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We're truly sorry to hear about the difficulty you experienced during the setup process. While it's great to know that you enjoy the speaker when it works, we understand that the frustration with setup can overshadow that experience. It shouldn't take multiple attempts or networks to get your device connected, and we apologize for the inconvenience this caused.

      We'd love to help make this right. If you're still encountering issues, please try these steps for smoother setup:

      Ensure your Sonos device and mobile device are connected to the same Wi-Fi network.
      Disable any VPNs or security software that might interfere with connectivity.
      Restart your router and try connecting the speaker closer to your network's main access point.
      If the issue persists, our support team is here to provide more personalized assistance. Thank you for your patience, and we appreciate your feedback—it's crucial in helping us improve. john.milton

  • Rated 1 out of 5 stars

    Disappointed for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. They worked great for about 2 months. Now the volume will automatically turn down for about 15 to 20 seconds at a time every minute anytime I have more than one speaker playing it prevents the purpose of me upgrading my speakers to have music playing in my whole house at once.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love set up do not like results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our speaker by our night stand. Best Buy installed for us and the used the Sonos app from my iPad to connect speaker and no volume adjustment can be made with the remote control we have to go to the app on my iPad to adjust the volume

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Era 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sonos era 100 but it always loses connection and I have to reset it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in surround was not as easy as they would make you think. System is glitchy. The bass gets very flat not punchy. The only thing big about this speaker is the the price! If you are in the sonos ecosphere and need a small bookshelf,save your money and buy an old SL1

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not woth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded way better in the store. Pretty sure the set up they have these sitting on make them sound better. Doenst travle as far as i would lime either. For the money i say no

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      To improve the sound quality of your Sonos Era 100, consider tuning the speaker through the Sonos app using the Trueplay feature. This will optimize the sound based on your room's acoustics, providing a more accurate and pleasing audio experience. It might help replicate the sound you enjoyed in the store. john.milton

  • Rated 3 out of 5 stars

    No low or midrange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some thing that would enhance low in mid range sounds. This did not meet those requirements. The sounds cannot be adjusted high enough to really make good left and right speakers. 

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker but lacking a bit in fidelity and overall loudness.

    I would recommend this to a friend