Customer Ratings & Reviews
- Model:
- E10G1US1
- SKU:
- 12731846
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the excellent sound quality as a major highlight, frequently praising its ease of use, connectivity, and ideal size for various spaces. Many also appreciate its sleek design, simple setup, and intuitive volume control, noting its good bass performance. However, some customers express concerns regarding its price, the quality of its accompanying app, and the absence of Google Assistant support.
This summary was generated by AI based on customer reviews.
Sonos rocks!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Sonos system! This was a great addition to our system.
I would recommend this to a friendEra 100
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement over previous Generation. Era100 has vastly increased spatial spacing
I would recommend this to a friendSounds amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now at the era 300 level but great for a smaller room … bigger room get the 300
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound… bad application and support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has a fantastic sound for sure, however, the app is so unreliable and buggy as well as the tech support. Score: SOUND QUALITY - Plus 5 Stars: Really good sound quality but at this price point it should be. The 100s are a bit underpowered though. APPLICATION - Minus 2 stars. This is extremely important since you dont get a physical remote. The app is known to be unreliable for several years but Sonos wont fix it. Issues with the app are: the UI is horrible. You have to go more than 3 levels deep just to change the EQ. The UI is not intuitive at all. The app constantly asks you to log in and back out several time to work. The app will start playing music out of the blue one or two times every other day for no reason. Very Anoying at 2:00am in the morning. The app is just plain terrible for even a low end product. Sonos needs to look at their competitors which have much better apps. SUPPORT: Minus 1 Star- Tech support is horrible. I got cut off over and over again on several occasions. The tech support is obviously offshored to save money.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for providing such detailed feedback on your experience with the Era 100. While we are thrilled to hear that you’re impressed with the sound quality, We are genuinely sorry to learn about the frustration you’ve experienced with the app and tech support. It’s especially disappointing to hear that these issues have detracted from the overall experience of using your Sonos system.
We completely understand your concerns about the app’s reliability and usability, especially given how crucial the app is without a physical remote. The fact that you’re facing multiple layers just to adjust the EQ, along with random music playback and frequent log-ins, is unacceptable and understandably frustrating. We know how much the app plays into the overall user experience, and we apologize that it hasn’t lived up to your expectations.
We also want to acknowledge your concerns about tech support. Being cut off and having difficulty resolving issues is incredibly frustrating, and we are sorry that this has been your experience.
We value your input and are committed to making improvements based on what our customers are telling us. If there’s anything we can assist you with moving forward, please don’t hesitate to reach out at support.sonos.com. We’re here to help and truly appreciate you being a part of the Sonos community.
sonos
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great speaker from sonos. i’ve never been unsatisfied with a sonos product
I would recommend this to a friendGreat little(ish) speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker. Not the smallest you can buy so it does take up some space. Bought this to replace a Play 5 that was just too big for the kitchen counter.
I would recommend this to a friendHappy son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for my son and he absolutely loves this purchase.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice to have but I don’t think absolutely necessary with my Arc Ultra. They improve cinematic immersion, but in my case, I wish I would have splurged a little more and gotten some 300’s.
I would recommend this to a friendBEST PURCHASE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for weekend. Trying allways to have a rest day And listen music
I would recommend this to a friendStereo sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW!!! these little guys completed our sound system!
I would recommend this to a friendAmazing Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Alexus and Bluetooth sound for our record playing
I would recommend this to a friendSonos
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the Sonos 100 and the Sonos Move. We had the Geek Squad set it up so we can have music out by the pool and lanai area. Love it!
I would recommend this to a friend- Cons mentioned:Price
Works fine, but is a poor value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought this because I already have a Sonos system and I wanted to connect my record player to the networked audio system. Sadly, until this came out, my only option was a Sonos Connect for like $500. This was way cheaper, as I could use a usb-c to aux adapter to connect my record player to the Sonos system. Sadly, the speaker does not come with the adapter, and ONLY the Sonos brand adapter will work. How? No clue. Why? No clue. I had to spend an extra $20 on an adapter that other brands sell for $10. But IMO, a speaker of this price should have come with it.
I would recommend this to a friend New Era 1's
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the new Era 1 speakers have blended seamlessly with my Beam soundbar.
I would recommend this to a friendGreat audio quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is very clear and loud with good bass. App works great!
I would recommend this to a friendgreat speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product will recommend by themselves or as surrounds but not stereo combined with soundbar, with this set up you can hear delays.
I would recommend this to a friendSonos products
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I ever buy totally recommend to buy you won’t regret Sonos the best !!!!….
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound, connection not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound but the app doesn’t always stay connected to the speakers threw wifi and its very annoying especially with how expensive they are you would think they would flawlessly.
No, I would not recommend this to a friend Great add and great service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is a go to for me. Easy install and great performance. Best Buy made my purchase super smooth with excellent customer attention and patience.
I would recommend this to a friendBest speakers out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Sonos products all over my house and they are awesome! You cannot go wrong with any Sonos speakers! I highly recommend!
I would recommend this to a friend