Customer Ratings & Reviews

Zero ratings. I have been a loyal Sonos customer for over 20 years. Their new products are horrible. The new APP is a disaster as the speakers constantly disappear and drop music. Buy it if you like to factory reset all your speakers every time you want to use them. Their executives keep getting fired or quitting. No relief in sight.

Didn’t love the sound. Didn’t think the spatial aspect sounded all that impressive. I have Klipsch Fivers and also Yamaha HS7, those are far superior. Obviously a single speaker is not like 2 studio monitors though costs are comparable.

Could not get any sense of surround sound with these. If you use the volume slider on the top of the speaker it turns the sound up for the whole system, thus drowning out the surrounds. Maybe these don't work well in a large, open-concept room. Swapped the Sonos system for Sony and I'm much happier.

intermittent audio when playing any content from my tv

Very disappointing. Mated with Arc soundbar and sub gen 2. Surround speakers are so low you really don't hear them. Not worth $900 plus. Returned. The Arc and Gen 2 sub sound just dandy together.

I bought this speaker for my wife’s exercise room. At first it was ok but after about a week she decided she liked her bose sound bar with external base speaker much better. We returned the sonos.

Speakers got lost in the mail . I went to my local Best Buy a week after they were suppose to be here , in Lubbock Texas and spoke to a manger named Julia about the package not arriving . She told me that’s not there problem 3 times and I basically I was loosing a $1000.00 bucks .

Had bad amp on arrival. Started sending horrific static pops to entire Sonos arc system. Contacted Sonos who said this was a known issue. I returned both and kept my Sonos ones as rear surround. Too expensive for a product to have wide spread defects like this.

We can’t get the surround sound to come on and stay on. I am disappointed with how difficult this setup process is!

The company has removed so much functionality when they rushed out an update to the app, and now are avoiding ALL means of contact. I just bought this 4 months ago and mine is a $450 brick. Worhtless.

Sonos app really bad. Products keep vanishing.. This is 3rd time now.

Tried a few different speakers and was unable to connect them to the Sonos App. No customer support, at all. Zero stars

The Sonos Era 300 is a premium speaker that delivers premium sound. No matter what is written in these reviews, words will not do the Era 300 justice. Out of the box, the unit is significantly different from the atypical portable Bluetooth speaker, a wall-mount unit, or even a stand alone sound bar. The design reminds me of a wave. This wave design houses four tweeters and two midrange speakers. These speakers are ergonomically placed within the housing in a manner that amplifies the Era’s ability to bathe the entire space in sound. Quick comment about the box itself. The package usually is just a means of protecting and transporting the goods within and then customarily discarded. I would believe most will keep and repurpose this container. The box is substantially strong and even has a neat locking system. All or most of the materials used in the fabrication of the product box as well as the Sonos Era 300, are made from sustainable materials. When ordering, I really thought this speaker was smaller and more like a portable Bluetooth speaker. Upon receiving it, I realized that the Era 300 is like a prized piece of art that should be proudly displayed in your home or office away from harm. The Era 300 is actually heavy and a little bit bigger and broader than an average toaster. When setting up, you need to download the app to connect to Wi-Fi. Sonos did include Bluetooth connectivity, but the Wi-fi connection will deliver the strongest resource for clarity and sound quality. There is an ability to connect via a line dongle with an additional purchase of that dongle that I probably will not be doing myself since there is no need with my connected devices. Even though this is a standalone device, there are means to add it to a group. However, the pairable partners are limited to other Sonos devices. Once more, I cannot stress enough that this device alone is enough for most spaces. The acoustic output is impressive. We have a modest sized home, and this speaker will rattle the walls in the neighbor’s house. Part of the setup is the cool Trueplay feature, where the device will literally tweak its equalizer outputs to provide the most optimal sound for the area it is in. The touch controls are quite friendly, providing a pleasing haptic sound response. The coolest part by far, though, is Sonos’ commitment to our privacy with the ability to turn off the listening aspect of the unit. Again, I cannot write enough nice things about the Sonos Era 300 and highly recommend this unit. This device will immerse your listening environment in crystal clear audio output.

I paid for a new speaker. Best Buy mailed me someone’s Xmas return. Returned this and shopping elsewhere. Buyer beware.

Could not connect to a open WiFi signal. Rebooted,tried again and still nothing. So I switched to Bluetooth and it was down right horrendous. Sounded crappy, couldn’t fill a decent size room. Very underwhelming

Sound keep going off while watching television. Thinking of returning the whole system.

This sounds amazing. I added a pair of these to my Sonos set up. From 2 Era 100 to These and there was a noticeable difference in the 2 I really enjoy movies with the family and get the most out of my Sonos system by using Dolby Atmos. Setup- Arc Ultra, Sub 4, and 2 Era 300s

Like the sound bar very difficult to get it to work properly, Complete waste of time and Money

Poor connection and it kept on disappearing on the Sonos app. Tried to reset and it eventually stopped to show up on the Sonos app completely. If you already have Arc and Sonos ones, you can skip this one

Right from the box this speaker was nothing but fun. It was packaged in a very cool, eco friendly box. All I needed to do was choose a location and plug it in, then download the Sonos app. The setup was a little tricky because I had to create a new Sonos account and then log into my other apps to give them permission to play on the speaker, but once I finished that I have had no issues whatsoever. Another cool part of the setup was having the speaker auto tune, where it sent sounds out from the speaker and then analyzed the feedback so that it could tune the speaker for the best sound to fit the room. Once setup, the speaker has been a blast. And it quite literally can blast music the way I like it - with lots of bass and lots of treble. The sound is crisp, clear, deep and loud. So loud that I have not been able to reach max volume. And even at high volumes the sound quality is really good. As far as the spatial sound goes, I think it works well. All corners of the room have great sound but I am not sure what spatial sound is supposed to be like (except in movies), so I am unsure how to rate this. I was able to setup Amazon Alexa and Amazon Music directly to the speaker. I can use either a Sonos prompt or the Alexa prompt to operate the speaker. It can somehow here my commands even when the volume is really loud, or when I speak very softly, so I am also very pleased with that performance. Overall, I am very pleased with the quality, sound and style of this speaker.