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Customer Ratings & Reviews

$539.00
Save $60
The comparable value is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1410 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the product's unparalleled sound quality, highlighting its impressive bass and treble, along with its overall ease of use, quick setup, and sleek design. Conversely, common concerns revolve around the lack of Bluetooth connectivity and the product's price, with some users also expressing dissatisfaction with the accompanying app and limited compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,410 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 is an amazing speaker, like all their products. I have been very impressed with how much the 5 fills a room with incredible sound and the quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos 5 is boss

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, excellent for parties, hanging out with family, especially at this time of year, when jolisay music going around the house is soothing / calming. And, Best Buys protection plan is an added benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Nice sound. Easy to use. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with clean design and sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great multi use speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sounds great and I love smooth clean look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top sound and connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t disappoint! Hard to go wrong with Sonos and the Sonos 5 is not exception, great quality sound and perfect to build the sound system through your house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to incorporate into my system.very nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and power. Easy to connect and lovely on matching stands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos 5...WOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has been my #1 speaker system for several years now. I had an 1st edition Sonos 5 that I upgraded to this latest edition by taking advantage of Sonos trade-up program and I'm very pleased. This speaker sounds awesome and I love how the new Sonos 2 app works. Sonos 5 is definitely a "5" !

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you SO much for the feedback! We're really excited you're enjoying your new Sonos 5! We're honored to be a part of your home. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just incredible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks awesome, weighs a ton and sounds very powerful. Sounds come out rich, full and deep. It can always be balanced via an equalizer or TruePlay via iPhone. Does NOT have a mic so no voice assistant integration (maybe a plus for some). Got mine on sale and I heartily recommend it for that price. At full price, I personally feel it's a bit more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos in every room of my home. 5 in the kitchen, 3 in the office, playbars in the family room and master bedroom, 1’s in all the kids’ bedrooms. The sound quality is phenomenal, they’re easy to set up and the flexibility to listen to my own digital music or subscription service means there’s always something great to listen to. Just fantastic, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker. Good base sound. Airplay feature is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I LOVE IT. This is in my bedroom as my nighttime speaker for when I want to listen and read a book and just wind down for the day. I must say I love the audio quality to the point I think I’ll buy more songs I’m the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the cleanest sounding speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos and how easy everything is to connect, my only gripe is i have this conected spekaer connected to my TV and my Turntable and everytime i want to listen to vinyls i have to go to the app and manually turn on “Line-in” its not THAT big of a deal just a little annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOS Devotee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy peasy set up. Just can't beat the SONOS system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING Sound! Beautiful aesthetic. Wonderful how it can connect to other speaker in front of my home. It would be nice to have volume control on the device but not required. Also, would like to listen to my local station, but it may be independent of the radio apps affiliated with Sonos.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your review! The Sonos Five does on on-device volume control with the little "buttons" on the top. They are four little circles in the shape of a square. You can play/pause/Volume + & -. You can even group that speaker with the last one that started playing by holding the Play/pause button down for a couple of seconds!

      Very sorry to hear your local radio station is not available through TuneIn or Sonos radio. Might we suggest trying iHeart radio to see if it's there?

      Thank you very much for this review. Enjoy your listening! john.milton

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is amazing! Easy to set up and use! Great sound and clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Easy to move around in the house. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Small yet mighty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my parents. Easy to setup. Sound quality is good for its size. Better setup for my parents than to have multiple stand alone speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Easy to use great sound. Staff at Best Buy was a little confused about what it was capable of(does not connect to tv w/o Sound bar) no big deal. The software that Sonos has created is so much easier than all competitors, it will be an easy decision to keep adding to this system.

    I would recommend this to a friend