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Customer Ratings & Reviews

$539.00
Save $60
The comparable value is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1410 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the product's unparalleled sound quality, highlighting its impressive bass and treble, along with its overall ease of use, quick setup, and sleek design. Conversely, common concerns revolve around the lack of Bluetooth connectivity and the product's price, with some users also expressing dissatisfaction with the accompanying app and limited compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,410 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    UGHHHHH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to turntable. After 3 times with tech support their fix was to connect via bluetooth. The whole idea was to connect it via a line in. I returned it. I also had the same problem with their sub woofer a year ago, however that was because it would not connect via bluetooth, again returned. I have other SONOS speakers but will not look at them in the future

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but very limited on what you can play, plus as expensive as it is, it should be able to connect to any Bluetooth device with no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos speakers always having different types of music in each room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OF COURSE THIS IS A GREAT CHOICE IF YOU ARE CONSIDERING A SPEAKER, AS FAR AS REPLACING THE OLD ONE, YOU DONT REALLY NEED TO BUT IF ITS A FIRST TIME BUY ITS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded two One SL speakers for two Five's as surround components for home theater and reassigned the one's to another room for music. Very happy with the results in both instances. The Five's do have a noticeably higher fidelity sound for the theatre while providing a fuller sound for music while the TV is off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to be computer savy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. However, it requires a smartphone and it is too difficult for an elderly person to use. Sadly, I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to pair this in Stereo with my other Play 5 but realized when I got home I couldn’t because unless it is the same generation they won’t pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos 5 for Vinyl Record Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos speakers throughout my house. I used the 5 to hook up to my vinyl record player. It works perfectly and easily connected to all the speakers. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy#1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product great customer service i will recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Techs!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best! They where very pleasant, respectful, and know everything they installs! Wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay for What We Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are hearing impaired, and we needed another speaker with our Sonos ARC to be placed behind us for clearer sound while watching TV. This speaker fills that need. The negative is that it keeps dropping the connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are unbelievably loud and makes music and movies more enjoyable.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for your review! We are thrilled you are enjoying your Sonos Five. john.milton

  • Rated 5 out of 5 stars

    Sonos Five

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these speakers and they create more power than any speaker I’ve had for it’s size, 4 wouldn’t be bad to have either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, good qualities. I recommendé to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Speaker, Even Better in Stero

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers really shine in stereo, I love these for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My SONOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound distribution. I bought the smaller Sonos to get an all around sound in 2 rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my boyfriend. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my surround sound, adds extra affect to my favorite movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Speaker Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great. only problem was getting it to work. could not set up with our current tv. Had to return it. We bought it as a new speaker was sold one that had been purchased by another person.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product combined with fantastic service at Best Buy

    I would recommend this to a friend