Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sonos - Five Wireless Smart Speaker - Black.
  • Angle. Sonos - Five Wireless Smart Speaker - Black.
  • Left. Sonos - Five Wireless Smart Speaker - Black.
  • Back. Sonos - Five Wireless Smart Speaker - Black.
  • Alt View 11. Sonos - Five Wireless Smart Speaker - Black.
  • Alt View 12. Sonos - Five Wireless Smart Speaker - Black.
  • Alt View 13. Sonos - Five Wireless Smart Speaker - Black.
  • Five High-Fidelity Wireless Speaker video 1 minutes 20 seconds

Sonos - Five High-Fidelity Wireless Speaker - Black

Model:
FIVE1US1BLK
SKU:
12731847
Highly rated by customers for:
$539.00
Save $60
The comparable value is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the product's unparalleled sound quality, highlighting its impressive bass and treble, along with its overall ease of use, quick setup, and sleek design. Conversely, common concerns revolve around the lack of Bluetooth connectivity and the product's price, with some users also expressing dissatisfaction with the accompanying app and limited compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,410 reviews

  • Sonos

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Sonos. So good that it bought more and more and more... Love it!

    This review is from Sonos - Five high-fidelity Wireless Speaker - White

    I would recommend this to a friend

  • Sonos Five Speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use this with a Sonos Arc and it separates sound beautifully

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Sonos 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Sonos five enhances the movie watching experience.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Sonos

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast in the mail & price was cheap. Everything I expected plus more!

    This review is from Sonos - Five high-fidelity Wireless Speaker - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Do not buy!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, when they work. These are literally the worst electronic devices I’ve ever purchased. I outfitted my house with Sonos, spending quite a bit based on the sound and reputation for quality. I learned they were having issues with their app and I as patient while they figured it out. Nearly a year later, using these speakers is a daily struggle. I’m tempted to drop them off at Goodwill, but I’d hate to burden the buyer with the headache.

    This review is from Sonos - Five high-fidelity Wireless Speaker - White

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    No Bluetooth needs a network to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Read carefully Bluetooth only used for setup. Needs WiFi and a network. Bought a Bose S1 pro for the same money. I thinks the S1 is a better choice.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    No, I would not recommend this to a friend

  • Satisfactory

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great for me and would recommend to a friends

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Love them!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sonia speakers. It perfectly puts surround sound in my home

    This review is from Sonos - Five high-fidelity Wireless Speaker - White

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Lose connection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok loses connection so I had to return to the store

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    No, I would not recommend this to a friend

  • Speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me many tries because apparently this speaker had been tuned by someone else. Finally I was able to get someone at Sonos to help me do a Factory Reset. It's working fine now.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Sonia 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Sonia for many years. Recently upgraded to a complete system produces!

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Okay

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the sound is delayed when connecting via wifi. It’s not very obvious when connecting your phone and playing music through Spotify/Pandora. However, when you watch a video/show through your phone or TV while playing the sound on the speaker, that’s when you notice that the sound is delayed

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    No, I would not recommend this to a friend

  • Great sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new turntable, I like how you can display it two ways and put it with another

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Great surround sound makes my TV come alive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it matches my other one and performance is excellent

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Sounds great. Got a pair for full effect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich, accurate sound with unbelievable low end without any "mud". Best general home speakers I've owned.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Not compatable with Sonos One System

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this speaker to use outside hoping it would be compatable with our existing Sonos One system but it wasn't. Ended up returning.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Buy this first

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your time and money on other speakers first.. Start with this one. Build around this.

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • My Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and sonos fails to disappoint; i would recommend a whole home system

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Amazing speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. Best of all of the Sonos speakers I’ve purchased. Can’t wait for the next

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend

  • Sonos 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and works great in tandem with additional 5

    This review is from Sonos - Five High-Fidelity Wireless Speaker - Black

    I would recommend this to a friend
Page 64, Showing 1,261-1,280 of 1,410 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.