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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Five high-fidelity Wireless Speaker for its unparalleled sound quality, ease of use, and impressive bass. The setup process is quick, and the speaker maintains quality sound at different volume levels, all within a sleek design and convenient size. However, some customers express concerns about connectivity limitations, as it lacks Bluetooth. Others mention the price point, compatibility issues with certain platforms, and the need for improvements to the app and the addition of a microphone for voice commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,370 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound great, easy to setup with my Sonos subwoofer. It sounds great in my room

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable connection between phone and speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Sonos Play 3 for years. It would have a hard time with wireless and would occasionally have to be plugged into Ethernet to get the IP addressing figured out. That is, my cellphone would occasionally not be able to connect to the speaker. I was thoroughly disappointed that Sonos hadn't improved the connection setup and reliability with the Sonos Five. I could not get the unit to setup through the phone despite my phone and Sonos being on the same WiFi network. I tried all of the suggested fixes and could not establish a reliable connection. I ended up returning the unit. A little more detail, I checked all of my router settings and they were fine (I have over 30 other wireless products on my WiFi network that all work fine). I have no firewall settings that would block anything and all of the major multicast discovery protocols are enabled on my network. As a test, I placed my laptop where my speaker would go to measure WiFi performance and signal strength and WiFi worked very well (300+ Mbps down and 50+ Mbps up). I will say if you are lucky enough to have a wired Ethernet port where you place your speaker, use it. It might work better. My comment is directed at Sonos engineering: improve your connection setup, management and stability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sonos system for my shop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been buying sonos products since 2015, still a quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hi tech home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great and the sound is superb. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Wish it had a microphone for Alexa though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great!! Was easy to set up and i use it daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Ad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a 7 out of 10. I will say that the ad is definitely misleading. The ad reads/says "Sonos - Five Wireless Smart Speakers". I bought it thinking i was getting 5 smaller Sonos speakers but it is only a single speaker system. I used the Sonos 5 system for about 10 days then returned it. It would have been a great deal if it were 5 speakers instead of just the one speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Has a great sound for the size of the speaker an for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works on Wi-Fi should not use Bluetooth with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Sonos person and have brought the brand speakers for the house. Needed something to put on the rear lanai and opted for this speaker. The quality of the materials are really good but the sound quality is lacking. My much smaller Sonos ONE sounds better than the FIVE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to play vinyl with Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker came quickly as expected. I got it to play with a record player. Setup was fairly seedless. I am glad to be able to play vinyl with the power of Sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works well with my apps. Was confusing to run app through Sonos it wouldn’t work and I didn’t get error message. Eventually I figured out had had to sign out of music app before it could be controlled through Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbeatable sound. By far the best sound i’ve heard. High quality build to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Balanced Articulated Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome, sound is amazing I almost didn't buy it because of the price but now I am glad I did. Bass is great and the mids and highs blend in perfectly. Well balanced sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bit pricey but worth it———

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for- I wanted a WiFi connected speaker which I could connect a turntable and integrate it into my Sonos system - A bit pricey but it is worth it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    no much of an upgrade over 2nd Gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of 2nd Gen Play:5's that I have enjoyed for years. One of them has a failed wifi card after about 5 years of ownership. I purchase this Gen 3 to replace the Gen 2 Play:5 in a stereo pair. Unfortunately you cannot create a stereo pair with two different gens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sonos speakers always having different types of music in each room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker - Sonos products are addictive! Been filling up each room in the house with a different variety!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of set up and the sound quality is excellent!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, when they work. These are literally the worst electronic devices I’ve ever purchased. I outfitted my house with Sonos, spending quite a bit based on the sound and reputation for quality. I learned they were having issues with their app and I as patient while they figured it out. Nearly a year later, using these speakers is a daily struggle. I’m tempted to drop them off at Goodwill, but I’d hate to burden the buyer with the headache.

    No, I would not recommend this to a friend