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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Five High-Fidelity Wireless Speaker for its unparalleled sound quality, ease of use, and impressive bass. The setup process is quick, and the speaker maintains quality sound at different volume levels, all within a sleek design. Some customers express concerns about connectivity options, as it lacks Bluetooth, and consider the price a drawback. Additionally, a few users have noted issues with app compatibility and the absence of a microphone for voice commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,370 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy initial setup. I was almost disappointed when in just a few minutes I was listening to music and there was no grappling with network settings. I did run into an issue a couple weeks in when my router reset. It took some cajoling to get it back online. But the sound is really nice for our 1000 sq ft living space. Ran a phono into the line in and that sounds pretty good too, if a little quiet. All in all it's a great little addition to our home. It's not going to punch like a good old fashioned two channel amp setup, but that's what the basement is for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Speaker System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, I even went back and bought two more to have whole home audio throughout my home and works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up and great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sonos speaker and use it with our turntable; It connects with other sonos speakers in our house so we can play our records on surround-sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome speaker that has awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome speaker that has awesome sound and it works with android and ios as well as airplay 2 you can pair two of them to create a stereo pair i works with a nas drive for music i would recommend this product to a friend i am giving this product a 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phonograph speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Needed a line in for my phonograph and this works well. From there, you can stream to other SONOS speakers. Pricey but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior to the Sonos Era 300

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, full-bodied sounds. Punchy in a good way. Good separation of instruments

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it advertises it will do. We are loving it. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best speaker in Sonos' lineup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible speaker in my home sound system. It's magical. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and great customer service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is wonderful! Every frequency is beyond pleasant. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great ! Install by Geek Squad was awesome !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pass on Bose spend a little more for top notch sound. I mean this baby sounds amazing! Where does Sonos go from here? The Bar has been set!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Five

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and liked it so much I’m buying another one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these speakers made me see music a different way..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speakers only speakers that sound amazing with no sub

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It’s 2023 and there’s no Bluetooth???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is that it doesn’t connect well with my DJ turntable/controller. It has a serious lag of about 4 seconds when directly connected RCA - aux. it’s very disappointing. I’ll be returning this speaker to shop for a more user friendly, synced, and convenient Bluetooth enabled speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Can't use my expensive sound system half the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are great. However you're locked into the Sonos ecosphere and it's historically unreliable. And since a major update to the app earlier this year, it total crap. Half the time I can't play music through my speakers, which I spent over $2,000 on for the house, and I spend all my time trying to trouble vague error messages. I regret having bought into Sonos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes amazing speakers. Som will say the sound isn't the *absolute* best, and they're probably correct. But if you're even just an average listener these speakers will far exceed your expectations. The wireless connectivity and whole-home audio experience makes it even better.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Hardware great / App-control poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a SONOS Play 5 gen1 and 2 SONOS Play 5 Gen 2. I was disappointed when SONOS moved to the new app, which did not support gen 1, but I lived with it, since my gen 1 speaker is out in the garage workshop, not connected to my other 2 speakers (gen 2). SONOS then later (improved??) fiddled with the app, and made my music library on my android device, not accessible. - - - Grit my teeth and bear it. Now SONOS has dropped the garage door on accessing my entire music library on my PC. Really concerned about my PC security. Now I have to blow another $150 for an NAS drive and move my music over - - - - REALLY ???!!!. Sonos should be providing every owner a $150 certificate, or else redo accessibility on the apps. Personally, I’ve had it !!! Sonos makes great hardware but their apps stink ! Their 2nd release in June of the new app is still cluunky. I pullup the app on my android tablet - nothing there. Redo 2-3 x, finally finds speakers. Meanwhile my wife is trying to access speakers on her android - Nothing to be found.. I think the SONOS CEO thinks he’s putting out a great product, because he has 24/7 yech support, unfortunately, I don’t. I just want to paly my music. Put em up for sale on Craigs list - - - - Buy bluetooth speakers..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great speaker Terrible Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound quality is great, Sonos Support is terrible. They gave me very misleading answers. And in fact I believe gave me deliberately incomplete answers. While I like the speaker, Sonos Support leaves a lot of questions.

    No, I would not recommend this to a friend