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Customer Ratings & Reviews

$559.00
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The comparable value is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1408 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the product's unparalleled sound quality, especially its impressive bass and treble, along with its sleek design and quick setup. They also appreciate its general ease of use and compact size, though some users express dissatisfaction with certain aspects of the app's functionality. However, common concerns include the lack of Bluetooth connectivity, the price, and limited compatibility with certain streaming services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,408 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos five quality sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has excellent sound fills whole room with clear sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sonos. the sound and wireless connectivity is excellent. I use the wifi for playing music which is far better than blue tooth because of less file compression.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker, this speaker is great because it can be paired so well with iphone. It does not pair well with Windows PC's but anything apple this device is great to use with. Also audio quality is good for the price range, a bit expensive but its a beautiful piece to furnish your house with as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound controlled by an app on your phone. Versatile, can be used with Pandora, ITunes, Spotify and other streaming services. Only downside is it is pricey and will only go as loud as your phone volume will allow.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible, no matter how loud it is, there is zero distortion. Another homerun for Sonos. My only disappointment is that I was planning on pairing the Five with my Play Five, no can do. Just means I will probably buy another Five. This is my 8th Sonos speaker and counting. I have not found anything that works so well together as these speakers do. The app is easy to use, you can use your phone, tablet or as I do, Alexa to control music selection and volume. I am such a believer, I am buying stock in the company.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Wow!! Thank you so much for this review. It's what motivates us to keep putting our everything into filling homes with music. We're so happy you're enjoying it! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speakers I have ever purchased!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best speakers I have ever purchased. The sound is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use

    Rated 5 out of 5 stars

    Sonos 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, responsive bass, mids, and treble. Easy set up and play. Purchased this to use the line-in feature and use with other Sonos speakers we have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired a 2nd Sonos Five with one it purchased a couple of years ago. I love my Sonis Arc, but the pair of Fives is by far superior for music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great sound but can't connect to Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound quality is great, easy to use the mobile app to control. But have had problems connecting to my Amazon Alexa. I tried deleting accounts and re-trying with no success. So that's the one thing keeping me back from 56 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great volume boosting speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos 5 has the best base and quality sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy in soho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased (2) for my living room system. I'm extremely satisfied with the add on. My system has taken a wonderful boost! I totally pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Play5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE my Sonos Play5! This is my second one and I couldn't be happier. Easy to set up; crisp, clear sound; and streaming from all over the world. Highly HIGHLY recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fabulous System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unfortunately a sold on Sonos fan. Speaker clarity, easy to connect and love the remote control management of this system. The Five sound is pure and great quality to your ear. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound easily fills the hous with music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound, easy to use app. Best Bluetooth / WiFi speaker I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Great home speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best home speakers and great for just background dinner or leisure music! you can just have it on all day and if you want it loud you will be surprised how loud it can go

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos Five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Sonos products and had heard good things about the Five. I’m really impressed with the sound and how deep the bass is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality speaker for music lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and control through the Sonos app. Full, room filling sound from deep bass to trebel ranges. Line in lets you use physical media as well as streaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looking forward to expanding my system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Replaced a Harmon Kardon portable speaker that I was using primarily at home and the battery died. The sound on that was great but this is superb. The WiFi connection allows me to play the speaker from anywhere in my home and the equalizer in the app gives me some flexibility over the sound. Overall I am very pleased with my purchase. The fact that I could walk into Best Buy and pick it up the same day was a definite bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 5 is just outstanding! I upgraded my original play 5 with Sonos trade up service and saved 30%. The sound fills a large room with sound spectacularly. These are not reference speakers and they don’t claim. They do produce Bluetooth sound better than anything else in the price range. Using 2 Fives together will keep the party going as long as you can. Sonos has become a solid, reliable platform that my family has embraced since 2011 to replace the plug and play Sirius radio/doc. Going on ten years later and 7 additional Sonos products, I must admit that everyone if comfortable with the interface and all the different services Sonos supports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound easy to setup. Highly recommend. Wireless and effortless to connect to other Sono Speakers.

    I would recommend this to a friend