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Customer reviews

Rating 4.7 out of 5 stars with 3989 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Move Smart Portable Wi-Fi and Bluetooth Speaker's superb sound quality, particularly its amazing bass and impressive volume. Its portability and long battery life are also frequently praised, making it a convenient and versatile option. However, some customers find the speaker's weight and size to be drawbacks, and a few mention that the price point may be relatively high. The speaker's ease of setup is also a positive aspect noted by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,989 reviews
  • Rated 5 out of 5 stars

    Sonos Move Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance as I have purchased an "open box" item sight unseen. Works better than expected and fits in nicely with the other Sonos' that we own. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my existing system, I’m using sonos 1 system I’ve got older components. Works like a charm. It was a little tricky getting Alexa set up but once done works like a charm. Sound is great like Sonos should be. Haven’t really used the portability much. Got it to go in steamy shower room outside roughness and moisture resistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More issues with Best Buy than Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and received a box that had clearly been open at the shipping store. The store covered up that fact with shipping tape but that peeled right off to reveal the manufacturer's seal had been cut and the manual was not in the normal top of box location. Speaker seems to perform well and is better than my old Bose Bluetooth but paid for new and didn't receive the item that way so I lowered my value rating according. Additionally, I called to report the issue at 8:00 PM CT and received a message that that the call center was closed but online chat was open until 11:00. Online was also closed of course which didn't help with the customer experience. I'll try again tomorrow but be careful if you order online. Come on Best Buy, you are better than this!! #mediocrebuy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smart Move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item and I am considering buying another. The speaker was very easy to set up and pair with my existing Sonos system. It charges very quickly. The only negative that I have seen so far is that the charge does not seem to last as long as what I have seen posted by other reviewers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos-Move Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos-Move Smart is the best product on the market to have in your home. We move it from room to room and outside when we want to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound. Easy to transport. Beautifully designed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Move converted this musical dinosaur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Sonos Move....not because they keep breaking but because the sound and functionality is so good I wanted 4 to fill my house with great sound. I am a long time conventional LP/CD stereo guy with components and floor speakers. The Sonos Move and the Sonos app have brought me into the digital age.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sounds/Looks Great Indoor AND Outdoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and I really love how portable it is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker to fill sound gaps and travel with

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time SONOS supporter, the Move was a great addition to take on the porch, vacation, etc.. Sometimes I experience an issue with bluetooth connection - careful which button is pushed on the back. Overall very pleased, I wish it was a little louder for the beach.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a portable speaker it has great sound and good base

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Versatile, great sounding speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and very versatile speaker. This speaker is great for carrying outside to our patio and fire pit. Stays connected to the Sonos app and, like all Sonos speakers, has high quality sound. No complaints or issues. Also has bluetooth capability when out of WiFi range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my 23 year old grandson who loves music. He and his fiance' love, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Move is an excellent choice for both indoor and outdoor needs. We are using it both in our bathroom as well as on our deck (in pair mode)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet addition to the Sonos arsenal. Was a bit challenging to get the speaker added to my current network. Was on the phone with tech support for nearly an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good I bought 2 more for the "kids" . Can't say how both of them like it ,but has come back with an "awesome" review , and he is the IT specialist

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but major battery issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Move and absolutely loved the sound. Unfortunately I had to return it because there appears to be a software glitch with how the battery drains. I charged it to a full 100% and 3 hours later while powered off, the battery had drained to 63%. In addition, the low battery red flashing light indicator randomly comes on even though the battery was at 80%. Apparently this is a known issue without a resolution. At a $400 price point, those are unacceptable flaws.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for reviewing Move. It is important to make sure you're fully powering the Move off if you're not putting it on the charging dock. To do this, press the power button for 2-3 seconds and you'll hear a sound indicating that the Move has shut down. Many people have just pressed the button quickly, which puts Move into a low power state that can be turned back on by interacting with our app. If you have done this and are still having battery life issues, please don't hesitate to reach out to us at sonos.com/support john.milton

  • Rated 5 out of 5 stars

    Sonos main pod

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOnos allows great sound in4 different locations on my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this item I really recommend it. Happy with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Connection not smooth - sound is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great - connectivity is strange and it wont blue tooth connect to my woreless record player

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Versatile addition to our indoor 4-Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy pairing to our indoor Sonos speakers. We purchased two portable speakers for an elegant outdoor dinner for 32 guests. The sound quality was amazing, and the two speakers performed perfectly. We have now moved the speakers into two separate offices to extend music in our home.

    I would recommend this to a friend