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Customer Ratings & Reviews

$289.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,827 reviews
  • Rated 3 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great don’t like that it has to be plugged in all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I would have given it 5 stars but I had to exchange the same product twice before I actually got one that worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound from a small speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound from my speakers. Nice and crisp!! The app can be glitchy though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product for blue tooth speakers..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate these speakers and can no longer return them since it's been two months. They stopped working 3 weeks ago. A song would play then it stops and cannot connect. Sonos claims they can't do anything since they were purchased at Best Buy. Worthless! Our internet is perfectly fine as every other product works. Never will I purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you very much for this review. Interference can be an issue, despite having incredibly fast internet. Many things can cause interference. Here's a page that should help you get your Sonos up and running!

      https://support.sonos.com/s/article/3286?language=en_US john.milton

  • Rated 4 out of 5 stars

    Good pair almost perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect because sometimes The connection cuts out but sync is perfect with another Sonos one on Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sure makes a difference! Works great with my Sonos Playbar

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos - One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not entirely happy. Not really worth the price..You can do better............Much better!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t get it to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t connect to the internet. Tried connecting it right to the router but still no connection.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for the feedback. That is strange behavior. Try to factory reset the Sonos One by unplugged it, holding in the connect button on the back, plugging it in while still holding that button, hold the button for ~10 seconds until the top LED flashes Amber, and when the LED starts flashing white again go through the set up process as a new speaker. If that doesn't work you can contact our support team in several ways that are all listed at sonos.com/support! john.milton

  • Rated 1 out of 5 stars

    Purchase Mistake...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves echo's in the room like in a cave... Not clean voice extension to rear of the room... So called voice control does little to help and you need a cell phone every time you turn on the TV with wi fi, --- and adjust, --- or have it wired direct... I will never go this path again...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Salesman provided wrong informatiom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker but the salesman told me it would bluetooth to my new TV and it doesn't. Bought it for that specific purpose.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for taking the time to review the Sonos One. We're sorry the Best Buy employee gave you the wrong information. That is correct, if you'd like to use our products for TV, you'll need a Beam, Arc, or Amp. john.milton

  • Rated 4 out of 5 stars

    Sonos - One (Gen 2) Smart Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos - One (Gen 2) Smart Speaker with Voice Control is a great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice as advertised. I typically buy Bose but Bose was experiencing supply chain issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    donna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item Too heavy and It has to be plugged into a wifi system that wasn't told to me when I bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend this product .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker does not work with bluetooth or aux out but wi-fi only . The music plays crystal clear at low volumes but anything after 50% and it distorts horribly . It works well with Amazon Alexa but without it will not connect with the app . I can not recommend this product .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker but lags bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is amazing, this speaker lags bass Averall 4/5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has it been installed yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it been installed yet. So, don’t have a rating.Hasn’t been installed yet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not up to the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not meet my expectations. did not feel that surround. and very expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty darn good. It’s set up but not fine tuned. It will prob a 5 then

    I would recommend this to a friend