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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to my system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding rear speakers for my Sonos ARC Sound bar- Easy set up and they really bring the system together. Rock on Brothers and Sisters!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my speakers as surrounds. Sound quality is very good. Setup was easy using the app and setti g up with the Arc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sonos!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos speakers! The Sonos One is particularly nice since it has the Alexa functionality built into it. I have Sonos speakers in every room in the house. They are expensive, but they are worth it.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for taking the time to review the Sonos One. We really appreciate your advocacy and your time. john.milton

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great sound as you would expect from sonos but I feel my alexa doesn't respond as well as other alexa devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOSHappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup. Integrates with my existing Sonos products with no issues. Would purchase again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers. Added to our Sonos sound bar it gives you an amazing "theater" like experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great sound, must use the app though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing though it does not work as a Bluetooth speaker. All music must go through the Sonos app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even better tech support. We started with two and now have sonos wireless in 4 rooms including a new home theater setup. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sonos Produxt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little poor on their software in being a bit finicky with set up but the sound on this little guy is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wish I had bough wired speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has a mind of its own. It will shut down for no reason. Sometimes it goes completely crazy and changes songs every 30 seconds. I never had this problem when streaming Pandora through a wired system. Alexa is crazy and will interrupt and conversation even when no one says her name. I preferred the sound quality on my old sony surround sound system. I keep adding speaker to the system hoping the glitches will improve and the sound will get better but ultimately NOT happy with my new Sonos set up. Neither are any of my friends who made the same mistake. Oh not to mention whenI got a new router I had to completely reset up all 6 units by unplugging them and then plugging them directly into the router in order for them to reconnect. LAME

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good sounding speaker, may be a bit finicky to set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of these, one each in two separate rooms. I have some issues with them dropping out of my Sonos app, but that's more a fault of my wifi network (I'm working on it) then the speakers. I'm looking forward to setting them up as surrounds with a new Sonos Playbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    PLEASED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and connect to other smart devices. Great theater and music sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of speaker for the size

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the size. Fills up my den with music easily. The Alexa functionality is a plus. Nice if you can get a good deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for such small speakers. We haven’t gotten the sub woofer yet, but plans on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Sonos speakers in my home. I’m happy how easy they are to use and connect with one another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the best tech. Great pricing and even their open box buys are top notch and certified! Great job Best Buy and Sonos!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love it, but not cheap

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love these guys, they just work and work excellently. This is our house traveler, set up where ever we may need to on ad-hoc basis. Signs on after a few seconds after being plugged in, so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don't buy the hype

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought SONOS fully expecting to be blown away. I hear a lot of good things about it, which after purchasing this product, realized that they have a better marketing team than they do a product. Keep in mind, this product would work great for most people and depends on your listening profile. Some listeners like crystal clear audio. Some like a heavy bass profile. Some don't know what that means. Some pretend like they know what that means. Overall, the SONOS is very clear, but it's all mid and treble. Very tone-y sound without much bass. I prefer a pretty bass heavy/balanced sound profile. As a standalone speaker, don't buy this. Get an Amazon Echo Premium or even better, the Echo Studio. You'll be blown away with the sound. Call me crazy. It's a better overall balanced sound for a home speaker. Now, if you went all out and purchase a full SONOS setup, INCLUDING a woofer to bring out the low end, this would sound a little better than the Amazon lineup. Depends on your budget.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thanks for taking the time to provide us with a review of the Sonos One. We strive to provide, clear and room filling sound even out of our smallest speaker in our line up. You may find that you improve your sound by performing the Trueplay tuning that is prompted in the app which tunes the speaker to your specific room. Additionally, you can adjust the bass from within the Sonos app to push a more bass heavy sound profile. john.milton

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is clear, for music or movies, the bass is powerful and the white color is more attractive

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the size. Still wish it could be wifi and Bluetooth!

    I would recommend this to a friend