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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,827 reviews
  • Rated 5 out of 5 stars

    Sounds AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers. Added to our Sonos sound bar it gives you an amazing "theater" like experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Music makes my world go round

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, fast and easy to set up, intuitive to use, and I've yet to experience a single problem since setup. Would rate 5 stars except the lack of ability to use it as a wireless speaker for other devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but mic recognition isn’t good enough.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome but it had trouble hearing my voice when the volume is up. I took it back only to get the echo studio because it has better mic input. But I have to say the volume is on or with the echo studio just not as much bass. The volume was room filling and great if you would rather use google voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first Sonos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talking to a friend and she started telling me about her Sonos One speaker. She finally convinced me to buy one and I'm not going to lie. It was a great purchase. I'm actually trying to talk myself out of buying another. The sound fills my bedroom and it's just enough bass. I like how the app works with the speaker. You can control everything from your phone or Ipad. I know I'll be buying another soon. This might become addictive and I'll end up getting the Sonos Arc and Subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos is worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats Sonia for sound quality and ease of use! We love all of our sinks products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filling the house with SONOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm all in on Sonos and installed the ARC + Sub + OneSLs for our TV room. I bought this for my office where I just wanted to extend my house's Sonos theater system. I also have two IKEA Symfoniks but I wanted a Sonos speaker with Alexa for my office. The One is better designed and built than the Symfoniks but I'm not sure it's 2x as good. Still, I'm happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't go wrong for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to bring versatility to your audio. I bought this standalone and then built a setup using more speakers when I could afford them. I really like that I can upgrade as I go so I'm not committing to a system that will get outdated with my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sonos is equipped with Alexa, which is convenient, and is a good speaker for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. Lots of music options and easy voice command system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very Happy With This Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely blown away by the quality of the sound and the ease of setup and use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Easy to set up. The only downside is that it has no battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The best sounding Alexa enabled speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Alexa speaker I’ve used. The sound quality is amazing and linking them up to other Sonos devices is very very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound but ever since Google Assistant was announced Alexa has been a bit buggy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. I will complete my home system soon. With more....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Sound for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that when you press play / pause on one it stops music all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Nice speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome. Fits in any space and adjusts to any room. Only thing is app can be glitchy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Wish it wasn't so expensive. Easy to connect and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Wish it wasn't so expensive. Easy to connect and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, the ability to use google or alexa is fantastic. Looks great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this speaker - excellent sound, easy to control with an intuitive app!

    I would recommend this to a friend