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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,827 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third pick up to complete tha true surround sound. Great Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker and great sound. Look nice and sound nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a powered speaker. Dont expect the same quality sound you would get with passive speakers & a receiver though. The Sonos app is ok, but not easy to navigate or find basic features like base/treble which you would think would be in Settings for the speaker or in the icon that looks like an equalizer. The app could be improved. The microphone isn't very good at detecting when you are speaking to Alexa or Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker love the Alexa feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos One Gen2 smart speaker. Understanding the Sonos set up can be a bit of a challenge using Alexa but once you get the hang of it you will add additional speakers. Sonos customer service is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 1s moved to a room that already had voice con

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade old Play ones, and cycle them to rooms or locations where voice control is not needed or is redundant. I cycled my Play 1s to a room that had a Google mini, and set the mini to default to the Play 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. But don't stop just with this speaker, get a set of these, the sub woofer as well as the bar for the complete 5.1 surround sound for that movie theater effect. I'm extremely happy with my purchase, you will be too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sonos

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best hands down. You get what you pay for with these products. Easy to install and seamless integration with other sonos products. Great music services available also. Can’t get enough of these.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best sorround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound phenomenal and the App and set up is way too easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos One (Gen 2): YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 2 Sonos One (Gen 2) units to go with the PlayBase and Sub (all Sonos). These add yet another layer of sound that just push this system to peak performance. We plan on adding more throughout the house to play music. We highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound , very easy setup Alexa built in and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Sonos product and without exception performs flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound regularly cuts out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has nice sound and paired nicely with the sound bar I already had. However, the sound regularly cuts out - you just have to wait a bit and it comes back on. I guess some would be highly annoyed. (The sound bar never cuts out as it is directly connected to the tv.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Alexa so much. It plays great music and great at reminding me to do things. I also love that it has other capabilities like light functions,etc. My kids even love it. My one year old has it say good morning and good bye everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Worth every penny. The sound is amazing! Perfect for using with Amazon Alexa or AirPlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a Gen 1 setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome - we have older sonos speakers and having this one Gen 2 allows all the new apps/functions to be used. Very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound with built in Alexia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as part of our Sonos system. Works great in our kitchen as Amazon Alexia for settings timers, reminders, weather info and looking up stupid facts. We also use it to page other Alexias in our house as an intercom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Software issue

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great when they work. Returned because it didn’t want to work with Alexa. Sounds great, just not so sure about software. Other people seem to be having this problem too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker with room filling sound! Easy to setup and easy to operate!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker looks and sounds great. It is easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos smart cube speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, great sound quality and easy set up. Great stand aloe or in surround sound set up.

    I would recommend this to a friend