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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,827 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Quality Sonos speakers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a small package. Easily integrated with my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    welcome to the 21st Century

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 50"Smart QLED TV installation by the Geek Squad was a very pleasurable and rewarding experience. The SONOS smart speaker is great. I plan to get at least 2 more speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker, easy to set up and the sound is unbelievable for such a small speaker. Pairs well with Google Assistant and has good features that work with my iPhone. Great speaker for price and size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Love these SONOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers and so much easier than hard wiring in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Sonos product and without exception performs flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos scores

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use, perfect speaker! Sonos never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds amazing , sounds an looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is amazing and easy to transport, great value for budget

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good sound without the hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to set up, multuroom made easy, pair 2 for stereo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound. I like that it can be connected to blue tooth or wi fi. Its a bit larger than I would like for my kitchen counter but the sound is worth the trade off. Price is a bit high as well. I still can not get the Alexa to work. It worked the first couple of days but not now. Im sure its just the error on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how small the product is it produced decent sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo winner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with sub anb and arc . Altogether it does a good job whrn watching movies and during music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos are hard to beat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a surround system with a sonos arc. I've tried other soundbars + wireless surrounds and there is nothing I've heard that are better (except traditional receivers with speakers of course). I only wish you could have more than 2 surrounds. Sonos please fix it so that we can have 4 of these with an arc in a bigger room please!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are good but overpriced for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase several of these - nice compact size that belts out some tunes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff…(Jordan) knowledgeable and quick to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile little speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as surround system speakers for my Sonos system. They work great! I love the fact that if I want to, I can just unplug and use as a regular home speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a family member - but currently own multiple Sonos products. It’s doesn’t sound as good as our Apple HomePods, but is also less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful good sound and quality. Not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome. It was easy to connect and holds the connection. The sound is great and you can adjust the volume from the app or the speaker. Prior to this purchase, I had a different brand which dropped the connection after 30 minutes. I’ve played music via this Sonos speaker for four hours straight with John problem. It’s also a good value for the cost. I highly recommend it.

    I would recommend this to a friend