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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and coverage. No distortion and good volume

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I plan on buying more. Sound is amazing and set up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a while and it’s the best purchase we have made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos, always great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Sonos it’s great hardware, the software is usually good but in this case like I have had at home it works with Sonos app but the Pandora side has issues, not always sure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best there is. This product is exactly what I needed for my home theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good assistance and advice. Professional and informed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Speakers!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are GEAT speakers. I added two of them to the Sonos Arc I purchased to setup my surround sound system. I even just added the Sonos Sub which gave the system that added punch. These speakers deliver excellent sound for both my music needs as well as TV and movies. Would definately do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Music room speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Easy to install and great sound. I put in my music room

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker unfortunately no Bluetooth capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker and Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best smart speaker in my opinion because you get the choice between alexa and google with the added benefit of being in the sonos environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Setup and Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze - it literally took me all of two minutes. The Sound is terrific. No complaints whatsoever with the Sonos One speaker. I cannot fathom why because most people have had bad experiences with both the app and the speaker. I switch off most everyday and it reconnects to both Wifi and phone with zero issues... I'm choosing to chalk it down to internet connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos keeps getting better and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos technology keeps getting better and better. This I think was my 6th sonos product and I am very satisfied with all of them. You really can't go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parlante

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sin problemas ya que se compro en tienda con entrega inmediata

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos are by far the nicest speakers I have ever heard. Easy Setup with their app. Wish they were more reasonable with my budget and I would fill my house and yard with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos would totally recommend. Can’t wait to add more. We had to order online but Best Buy was fast and kept me updated on my delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Speakwrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Ease of use, sounds awesome! Don’t need 4 in one room, only 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better sound quality than echo plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully integrates with sonos system seemlessyly. Only limitation, you can't change the name from "Alexa". Would definitely buy again. Waiting for the "Move" to go on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally figured out that you can set this up on your home network and then switch your itunes to play directly on the speake...love this speaker...a little pricey though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want minimal wires. Buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have arc, sub, two 5’s in rear and these 1’s on the side. I have them all grouped together. It’s not true 7.1 but the side ones do elevate movies. And Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of them that do a great job for what i need.

    I would recommend this to a friend