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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,827 reviews
  • Rated 5 out of 5 stars

    A quality speaker that won't disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos speaker system to replace an old, bulky stereo system. These speakers offer a wide frequency ranger, even without the powered subwoofer. They are easy to connect to wifi and work well with Alexa while streaming music through Spotify. They can get loud or are great for background music. The build quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product with super easy control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size but big sound. Super easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sonos speakers in sets with my bar and subwoofer make my movies listen to the best high quality cinema type 5.1 audio system, I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting the up is easy Using it is easier It comes with preloaded channels by music genres It has made life more enjoyable during this pandemic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos always makes adding a speaker to the existing system simple and effortless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. The only issue I have is I have multiple Alexis and this one listens so carefully you have to whisper to the other ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have wanted a smart speaker for some time. Decided to give Sonos a try thinking it was industry leading. The Sonos app and setup were very clean and easy however I was not impressed with the sound quality. Seemed flat and weak on the bass side of things. Ability to set up Alexa or Google was nice, but there were limitations with both given its not a true Google or Amazon product (i.e. limited Alexa routines functionality). Not a deal breaker, but ended up returning it since I found I really didnt have a need for a smart speaker since i already have a great surround sound with my TV and I dont need to talk a speaker when I always have my phone on me. Will consider Sonos in the future

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound , easy to set up. The sound is very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product as a stand alone or part of a larger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the best stereo for flexibility and quality. A special bonus is the utter elimination of the typical tangle of wires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and Easy to use with lots of sound. Nothing compares to the ease of use Sonos has created with all of its products and music app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds great. Planning to buy more to complete full house sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my other Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product. Never dissappoints. This was a great addition to my other Sonos speakers group.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from the Sonos was good but integration with assistant devices was not, it only integrated with sinuses on app which was a downfall for me so I did end up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in a small package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen Sonos one and yes it did sound great. but I always had an issue with the wireless cutting in and out. So I thought why not try to gen 2. Boy I am glad I did, the sound is amazing and the wireless issue is no more. Besides very good sound, the build it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase! We like that you can keep adding speakers to expand the system. We will be buying more sonos products for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth jt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good, but shape could be better. Works well and great quality, just wish they were more thin. I’d buy them again, as they work well with the entire system allowing me to hear noises my other speakers could not produce.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    no BT/firestick/chromecast audio output support.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great sound apple airplay support Alexa & google voice support Cons: No BT or aux makes it impossible to output sound from TV, firestick, Chromecast. if you are planning to use it for TV output, do not buy it. I thought I'll make it work but it simply doesn't support that. If planning for room speakers casting audio from mobile, its good but then too pricey for its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, complete home audio system. Alexa/Google Assistant available, but not yet fully capable. Sometimes lacks with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t wrong with SONOS!! Love the ease of the network connection setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker and system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dining room. I have a move, living room with subwoofer and play ones. Love the sound throughout the house

    I would recommend this to a friend