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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,827 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Sleek. No Bluetooth capability for wireless play.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and nice sound. Does not connect to other devices via Bluetooth to play wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bass is good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a speaker with a strong bass that wasn't too punchy and I was skeptical about it. However, I bought this a gift for a friend and when I heard them play it sounded really good. I might buy one might self and try the dual channel connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speakers out there. Easy to use the app is wonderful. Had these in my old house and purchased for my new house

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent speaker but for the price not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds OK but for the price I don't believe it's worth it. It's also only great for listening right in front of the speaker since it's speaker array only points in one direction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely pleases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my office at work. I did not need a Bluetooth connection as this would not be mobile. As usual, Sonos gives superior sound. Clear and never too low to hear talk and just right for music. I have never been disappointed with Sono's quality and I will definitely purchase this brand again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not get carried away with these fools telling you that this is the best quality speaker for its price out there. It's NOT. If you're an audiophile, you will be sorely disappointed with this product. However, the sound is acceptable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product arrived perfectly, and the new gen of the Sonos works like a charm with airplay 2 and alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most versatile and stylish smart speaker out there, once you buy one sonos speaker you keep coming back for more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small, Smooth, POWERFUL!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple satelite speakers, buy the extender to go with these speakers and you will see a vast improvement in quality. We paired them with the extender and the Sound Bar and the experience has been nothing short of amazing, with my LG OLED I feel like I am right in the center of the action at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Update -- Id have preferred not to update...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Watch out for the Open Box items. Not sure they're closely validated before putting back on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The One

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair if this as rear speaker with Sonos Arc and sub gen 3 which i purchased more than a year ago.I very,very satisfied with my set up.I highly recommend buying this if you already have the arc and the sub gen 3,you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get much better worth the money just had to get used to a dimmer screen reason to save Battery life, not much different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter this Christmas. They had it in stock, fast delivery, and exactly what she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One Gen 2 Smart Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of these speakers now throughout my house. Some I have setup in stereo pairs, especially in the living room and kitchen. Looking to purchase more for other rooms. Great product, great sound in place of having an AV receiver in each room for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have her, I can’t live without her! Connected to all of my home Sonia speakers with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product & bought as a gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift to add to new Sonos system being set up. He will love the Alexa feature & the complete Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to drop as much money as I did on the system, both it was worth every penny for its outstanding sound quality and how well it works with both Alexa and my LG Tv. I am now looking to add a few more satellite speakers for the rest of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rear Speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv. Everything you could ask for. Highly recommended for anyone for looking for the best tv on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fix multi sealer sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I keep buying? Sonos sucks when trying to play more than a couple speakers at a time. Sound is great though. But for their cost should work much better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal sound and great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide between the Play 5 and 2 Play 1's. I am so glad I went with two 1's - the stereo separation makes a big difference!

    I would recommend this to a friend