Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 11. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 12. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 13. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 14. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 15. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 16. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 17. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 18. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 19. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Alt View 20. Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black.
  • Gifts for him - at the Best Buy Lab video 1 minutes 13 seconds
  • Get great sound all over the house - at the Best Buy Lab video 1 minutes 18 seconds
  • Sonos One Touch Controls - How To video 0 minutes 13 seconds
  • Sonos One video 0 minutes 22 seconds
  • Why choose Sonos? video 0 minutes 55 seconds

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black

Model:
ONEG2US1BLK
SKU:
6333557
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,827 reviews

  • Easy and friendly to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th somos at home, at this time I decided to get the one with Alexa. Very happy with my purchase, easy and friendly to use!!!

    I would recommend this to a friend

  • AAAAAA Job

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was described the customer service was great I am looking forward to purchasing another product soon

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend

  • Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great. My wife says they do her heart good. So much freedom! Can grow and grow ! Really enjoy them!

    I would recommend this to a friend

  • Great addition.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sonia unit that pairs seamlessly with my other Sonos.

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great sound for a smaller room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a stereo pair of these to my 15' x 18' bedroom. They are perfect for the space and plenty loud enough. They do lack a little bass but that's to be expected for such a small speaker. The stereo imaging is really good and it sound much larger than it looks. Highly recommended

    I would recommend this to a friend

  • Love this speaker with Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. Alexa syncs with my other speakers. Only thing I don’t like is the plug is underneath and falls out easily when I move it. It’s not terrible, but I noticed it and now just try not to move it too much.

    I would recommend this to a friend

  • Very addictive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos. The only problem is how addicting they are. Started with one, now I have 8.

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend

  • Great rears for surround setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great as rears to Sonos Sub + Arc. Bought 2 pack to save a little. These are much heavier than I expected

    I would recommend this to a friend

  • Sister loves it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave to my sister for xmas and she loves it. She has an older system and it integrated just fine. She couldn't be happier.

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend

  • Alexa speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased individual units to make a complete setup. With the help of our techie son, was installed quickly.

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Sounds great, has latency issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds very good, but I bought it to have a multi room speaker with my Apple TV and the delay between the Apple TV and Sonos while using Spotify is at least 2 seconds

    I would recommend this to a friend

  • Sonos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Geek squad service. Best Buy is the best

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend

  • Best speakers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love sonos this my 5th Sonos speakers I am purchasing! Super easy to manage and connect to your home.

    I would recommend this to a friend

  • Play

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish Sonos and Samsung could learn to play nice so I could enjoy my surround sound with the tv

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first generation Play 1 but was missing the Apple AirPlay feature on this latest version. 5 stars!

    I would recommend this to a friend

  • Very useful throughout the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use around the house. Is comparable with Alexa which we have, is also paired up with Sirius XM radio which we love!

    I would recommend this to a friend

  • Great addition to Sonos system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use as rear speakers with my soundbar and sub, they bring so much more depth to the listening experience

    I would recommend this to a friend

  • Big Fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product performs better than expected.I purchased 5 of these and spread them out thru the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Small but might speakers!!1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several surround sounds systems. These speakers are the best yet. I have had the Sonos bass for about 2 years. Since I have enjoyed the base so much I decided it was time to add the voice controlled speakers ( 2 ). They sound awesome. As soon as I can I will be adding the bass.

    I would recommend this to a friend

  • Sonos one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is by far one of the best wireless systems that I have purchased. The ability to have music in every room is amazing. I currently own the arc, sub, and four ones. Definitely going back for more.

    This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

    I would recommend this to a friend
Page 140, Showing 2,781-2,800 of 3,827 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.