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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,827 reviews
  • Rated 5 out of 5 stars

    Great sound in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as a part of a surround sound system or used individually. Alexa capability too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker addition for my Sonos system! Works great integrated into the entire system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker. Adding in the fact that it is a smart speaker...amazon Alexa..even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our Beam. Just need the sub to complete my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality surround sound. Perfect compliment to complete my surround sound system in my living room. I use the Arc, 2 One speakers, and the mini sub. Excellent high quality sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I waited too long!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless speakers. I can’t believe I waited so long to upgrade my old, wired surround sound system to these wireless and portable home speakers. I intend to purchase more for other rooms of the house. I use them every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be buying more! Great addition to our home. We have already purchased three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker, I would highly recommend To anyone looking to purchase a smart speaker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos Onos get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos was very easy to set up. If you want to have a full play list you will need yo have subsccription to a music streaming service. Hey Google works everytime for any question. Its sllek looking and sit on my desk. Go get one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound from a small small speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put two in our bedroom (great stereo linkage) and one in four other rooms for whole house found. Added an Arc sound bar with sub woofer in our family room too. Not cheap but great value and amazing sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos-Not too Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to add a new Sonos to my already collection of Sonos sound system, but my last purchase was not a good as I expected. Few months later and the speaker does not sound as it should. It has a wierd sound once you raise the volume up, like if it has bunch of crickets inside. Am Not one that listens to loud music, so it should not be a blown speaker. As for my other Sono speakers excellent system. I was debating in taking it back and show them. Maybe, We ll see after this review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple over Sono

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has decided to give away his Sono for this Home pod he enjoys daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for someone but I own my own! It’s great and I love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for those who love music! Great speaker for streaming and awesome to have for Sonos System

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crazy sound in a sleek speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had sonos one SLs for a while. When I was looking to expand my system I decided to go with the 2nd gen sonos one and love it. Sounds great in my apartment. I currently have it linked with a sonos playbar, a sonos one SL, and a sonos move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these at the request of our son-in-law for his birthday, and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has nothing on Sonos. My whole house has Sonos speakers and we love it!!!!! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speakers in the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are like tattoos. Once you have one, you just gotta keep getting more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Alexa add

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally we bought this to go with our bar and sub woofer. Love the added feature of Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option instead of installing in wall speakers. Great value when compared with wiring.

    I would recommend this to a friend