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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Satellites

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best sets of satellite speakers I’ve owned. Used mainly for extending music to the whole house for a full home sound. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and worth every penny! It’s like having a movie theatre in you home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Sonos speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Sonos speaker, it is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way Alexa works with sonos. Love the white color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Item as described. No issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the sonos experience so much better. The surround sound is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can put it anywhere I want, and it connects seamlessly to the beam! No cables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos rules

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capabilities of Sonos. Amazing for having sound in the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Brainer, Buy Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Words.....BLOWN AWAY! Truly brought my Sanos system to life with the pure sound and lifelike experience. Fantastic with war movies and Sci-Fi action films. You will not be disappointed....BUY THESE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, Good Sounding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs absolute quiet when tuning to the room. Difficult if you want to use outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos speakers. That very nice. I try buy 1. But i love that. I was buy 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so good i purchased a second unit. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these speakers so much that we now have a total of four!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box to save a few bucks. It works like a charm. Great volume output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works as should, would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good value for the money. Recommended product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sonos are the best speakers ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best electronic store, and the customer service is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth speaker Bought it for the living room it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my third item and it’s excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go as far as saying I will be purchasing all of the items this company makes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds and the Alexa option is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed it in the kitchen and my wife loves to listen to it while cooking dinner.

    I would recommend this to a friend