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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,827 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my sonos beam. the system is easy to build on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Will not stay connected to your WiFi or the App.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never stay connected to the app or my WiFi, DO NOT BUY! I should have listened to the countless reviews online. When they do work they sound great but I’m tired of spending 30 minutes every time time I want to listen to them setting them back up. Hate these speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Completing Sonos surround system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these speakers to complete our Sonos surround sound system for our living room. They have worked exceptionally and the room sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality and the amazon and google integration is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product that meets every expectation and is never going back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great - Alexa speaker this size better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos speakers have issues at times staying hooked to your network. This one has Alexa built in but doesn't work near as well as the real Alexas. Maybe the newer models will be better. I would get the Alexa speaker about this same size over this one. It wasn't available when I bought this one. Got one for my daughter later and far better than this one in functionality and sounds much better. Sonos needs to get their stuff together.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! Totally worth the price. Sonos gets better and better !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker! Easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the Sonos system and the kids have a great time with voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my speaker it was a good investment. I like that I can add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but compact smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful but compact smart speaker. Alexa works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Music throughout the house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my Sonos speakers. I have three of them synced together so I have the same music playing in the kitchen, living room and master bedroom. The sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it plays music very nicely. lets me play music from my phone. AAA Would Buy Again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos. I have used this system for a couple of years and really like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sonos!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a really good system, and speakers sound amazing. They pair up with my other devices easily and provide a fantastic overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great stationary speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Disappointed not Bluetooth or wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi speaker for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during a sale but would buy it full price. It was a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    nice speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers for making surround sound. The speaker has a nice sound. However, the Play 5 really rocks it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade over echo studio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the ease of use that echo devices give, but with better sound quality, and this was the perfect answer. Same price point as the echo studio, and gar superior sound in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It was easy and works good.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a few technical issues but I am working on that now.

    I would recommend this to a friend